Leasing Manager

AKA WEST HOLLYWOOD is hiring for an experienced Leasing Manager! 

AKA West Hollywood is a sophisticated retreat that’s just as stylish as its destination. Long established as the top choice for extended stays. Situated on the iconic Sunset Strip, minutes from Beverly Hills and the world-famous Hollywood theaters, AKA’s luxury serviced apartments in West Hollywood offer a refined living environment in the heart of this vibrant, walkable neighborhood.

Our Team Members enjoy very generous PTO; Health; Dental; Vision and 401(k) benefit plans. We recognize and promote top performers because we know that our success is due to your achievements.

RESPONSIBILITIES:
Create and Maintain Relationships with Clients
Responsible for leasing and renewing unfurnished apartments at competitive market rate and focus
on client retention
Oversee Client applications and Lease documents
Process and approve clients applications and lease documents; including running background checks,
checking proof of funds – Utilizing Yardi
Effectively communicate terms of lease, rental rate and payment period to all future and current
tenants
Respond to client inquiries in a two hour period during working hours, ability to negotiate as
needed, and partner with General Manager on needs of the building
Ensure we are marketing available units and scheduling tours to lease up in a timely manner
Partner with local businesses to create experiences for our residents that assists with resident
retention.
Meet leasing goals
Secure apartments in Yardi system once rented, properly turnover to coordinator to arrange
move in dates
Connect with rental prospects to understand and meet their rental needs
Cultivate relationships with Realtors, insurance agents, local chambers, area corporations,
neighborhood businesses, and other professionals to generate business opportunities by cold calling,
blitzing, research, and networking
Prepare weekly leasing and traffic reports
Conduct surveys of property market to obtain information on competing lease rates and trends
Schedule resident move-in and move-outs
Knowledge of how to assess the competitive market to prepare selling techniques against the
competitive set.
Comfort with sales management systems to analyze and report on traffic volumes, leasing
figures, retention percentages, etc.
Thorough oversight of all move-in legal and financial lease documentation
Provide welcome information to all incoming residents
Walk your showable residences and sales path daily to ensure it is ready for tours
Deliver high-touch, top-notch service to all AKA residents, prospects, and partners
Provide urgent follow-up on all rental leads
Know your market – AKA residents rely on our team members to be local experts
Oversee the affordable housing units, leasing process and communication
Monitor and audit websites where our listings are to make sure they are providing accurate
information
Update LRO weekly with competitor rates
Ensure all tours/leases are in compliance with Fair Housing Guidelines
Ensure compliance with Affordable Housing Guidelines and annual tenant recertifications
Responsible for receipt, verification, and maintaining current and compliant renters insurance policies
Assist with access to the resident rent portal
Knowledge of Conservice portal for resident utility billing/questions and move outs
Prepare and post 3 day notices with oversight and approval from AGM
Other duties as assigned.

DESIRED SKILLS:
Demonstrated strong guest service, problem solving and decision making skills.
Demonstrated energetic, self-motivating and a “can do” positive attitude.
Proficiency in English (written and oral).
Possessing the ability to sell value not price and representing a luxury brand

REQUIRED QUALIFICATIONS:
Bachelor’s degree or equivalent.
Minimum of two years of previous Sales or Leasing experience, Leasing experience highly preferred
Previous experience leasing or selling a luxury product
Previous experience cold-calling, exploring territory, drumming up new business.
Ability to be flexible with work schedule including nights, weekends and holidays.
Reliability
Meticulous attention to detail
Computer skills including experience with Microsoft products, ACT, Maestro, etc.

ABOUT SHK MANAGEMENT, D/B/A KORMAN COMMUNITIES, PARENT OF “AKA”:

Built on a sound foundation of family values forged over a century ago, Korman Communities carries forward a name synonymous with integrity, market savvy, and proven performance in the real estate development, investment and operations arenas. Korman's reputation reflects four generations of dedication and business acumen, resulting in the construction of more than 40,000 single family homes, 6,000 condominiums, 16,000 apartments and townhouses, 4,000 hotel suites, and 2,000,000 square feet of commercial space.

Korman's original furnished apartment concept, conceived of fifty years ago – short-term, furnished apartments in a traditional multi-family residential setting – has evolved to an innovative residential hybrid for travelers and discerning business persons seeking flexible-stay furnished residences.

Today Korman Communities is a fully integrated, multi-dimensional real estate company with development, management, legal and financial capabilities operating throughout the United States. The portfolio is comprised of 20 properties under two brands – AVE suburban garden-style and mid-rise communities, and AKA urban high-rises in prime locations.

Come join our winning team. Apply Now to be considered!