About the Role
Help people find their next home. As a Leasing Consultant, you're the first-person prospects meet. You'll give tours, answer questions, close leases, and guide new residents from first visit to move-in. You'll work with a supportive on-site team and earn commission on the leases you close. It's a great opportunity to start or grow your career in property management.
Some of What You'll Do
- Greet and assist prospects and residents who walk into the leasing office
- Schedule and lead property and model tours for prospects
- Respond quickly to leads by phone, email, text and walk-in, and follow up to close leases
- Explain availability, pricing, lease terms and community policies
- Process rental applications, including background checks, income verification and rental history
- Prepare lease agreements and renewals in line with state law and company policy
- Close leases and schedule move-ins, including walking units with new residents and completing move-in inspections
- Keep resident files 100% complete and accurate, and lead and resident records up to date in property management software
- Answer resident calls and help with maintenance requests, the online payment portal and account questions
- Accept and post rent payments, and send late and delinquency notices
- Walk market-ready units and report service needs to maintenance
- Support lease renewals and resident retention
- Help with marketing, social media and community outreach
- Plan and help host resident events that build community
- Keep the leasing office, models and tour path clean and welcoming
- Help with property upkeep, including keeping the grounds clean and presentable
What You Bring
- 1+ year of leasing, sales, hospitality, retail or customer service experience (leasing preferred)
- Strong communication and follow-up skills
- Comfortable with computers; experience with Yardi, Entrata, RealPage/OneSite or similar is a plus
- Knowledge of Fair Housing laws (training provided)
- Organized and able to manage multiple leads and tasks at once
- Available to work weekends and a flexible schedule
- Bilingual a plus; may be required at certain locations, and you'll be asked if it's needed for the position
Physical Requirements
- Walk the property and climb stairs during tours and unit inspections
- Stand and walk for extended periods
- Work indoors and outdoors in varying weather
Requirements
- Valid driver's license (required to operate the property golf cart)
- Pre-employment drug test and background screening
Pay and Benefits
- Competitive hourly pay plus leasing commission
- Employee rent discount
- Opportunities to grow into Assistant Manager and Property Manager roles
- Medical and dental insurance
- 401(k) retirement plan
- Paid time off and holiday pay
- Company-paid life insurance and long-term disability
- Optional short-term disability and supplemental life insurance
Schedule
8-hour shifts. Days off vary, and some weekends and holidays may be required based on property needs. On-site position.
CLK Multifamily Management is an Equal Opportunity Employer.