Communication Skills, Compensation and Benefits, Customer Support/Service, Detail Oriented, High School Diploma, Interpersonal Skills, Leasing, Marketing, Multitasking, Operations, Organizational Skills, Property Management, Regulations, Resident Retention, Sales, Team Player, Time Management, Training/Teaching
We are seeking a motivated and service-oriented professional to join our team and help create a positive experience for current and prospective residents. In this role, you will support leasing activities, build strong relationships, and contribute to the success of the community through excellent communication and attention to detail.
Responsibilities
- Greet prospective residents and provide a welcoming, professional first impression
- Conduct property tours and highlight community features, amenities, and available homes
- Respond to inquiries by phone, email, and in person in a timely and courteous manner
- Guide applicants through the leasing process, including applications, screenings, and move-in preparation
- Maintain accurate records of guest cards, applications, leases, and resident interactions
- Support marketing efforts to attract and retain residents
- Assist with resident relations and help resolve concerns with professionalism and care
- Coordinate with the property management team to help ensure smooth daily operations
- Follow fair housing, company policies, and all applicable regulations
Qualifications
- Previous experience in leasing, customer service, sales, hospitality, or a related field preferred
- Strong communication, interpersonal, and organizational skills
- Ability to provide a professional, friendly, and solution-focused experience
- Comfort working with leasing software, office systems, and standard computer applications
- Ability to manage multiple priorities in a fast-paced environment
- High attention to detail and commitment to accuracy
- Knowledge of fair housing laws and property management practices is a plus
- High school diploma or equivalent required; additional education is a plus
Preferred Attributes
- Positive attitude and a strong customer service mindset
- Ability to build rapport and maintain professional relationships
- Self-motivated with the ability to work both independently and as part of a team
- Adaptable and comfortable handling changing priorities
What We Offer
- Opportunity to work in a supportive, team-oriented environment
- Training and development to support your growth
- A chance to make a meaningful impact on resident satisfaction and community success
- Competitive compensation and benefits, based on experience and location
If you are enthusiastic about providing excellent service and helping people find a place to call home, we encourage you to apply.
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NEW EARTH RESIDENTIAL LLC