We are looking for a customer-focused Leasing Consultant to join our apartment community team. If you enjoy helping people find their next home and thrive in a team environment, we invite you to become part of our growing team.
Responsibilities (Not all included)
- Greet prospective residents and provide engaging tours of the property.
- Respond to inquiries via phone, email, and walk-ins.
- Assist with leasing apartments and completing all necessary documentation.
- Maintain up-to-date knowledge of current availability, pricing, and lease terms.
- Build strong relationships with residents to support retention and satisfaction.
- Support marketing efforts and participate in resident events.
- Ensure the leasing office and model units are clean and welcoming.
- Use property management software to manage leads, applications, and communications.
- Inspect available “market ready” units and communicate service needs to management.
- Describe lease terms including length, rates, and conditions/exclusions.
- Provide post-lease services such as drafting termination notices or initiating legal action for unpaid rent.
- Verify application information and references.
- Prepare lease agreements in accordance with state laws, company policies, and client specifications.
- Process background checks, proof of income, rental history, and reference letters.
- Update and maintain records in the property management system.
- Ensure prompt resolution of tenant maintenance complaints.
Qualifications
- Previous leasing, sales, or customer service experience preferred.
- Excellent communication and interpersonal skills.
- Professional appearance and positive attitude.
- Ability to work weekends and a flexible schedule.
- Basic computer skills and familiarity with leasing software (e.g., OneSite, Yardi, Entrata, or similar).
- Proven success in customer-focused roles.
- Understanding of leasing laws and regulations.
- Strong marketing and sales skills.
- Excellent time and project management abilities.
- Exceptional presentation and negotiation skills.
Requirements
- Valid Driver’s License
- Pre-employment drug test and background screening
Benefits
Medical and Dental Insurance
Long-Term Disability
Paid Time Off
Holiday Pay
Retirement opportunities with 401(k)
Supplemental Benefits (Short-Term Disability, Life Insurance)
Company-paid Life Insurance
Commission Pay
Schedule Varies (8-hour shift)
Weekends and holidays may be required based on property needs (closed on Sunday)
Work Remotely: No
CLK is an Equal Opportunity Employer