Leasing Agent

Apartment Services, Inc. – West Baltimore City, MD
Full-Time | Weekend Rotation Required | Travel Between Properties May Be Required

Apartment Services, Inc. is seeking a motivated, customer-focused Leasing Agent (Leasing Consultant) to join our growing property management team. In this role, you will play a key part in driving occupancy, leasing apartments, and delivering an exceptional resident experience. If you enjoy sales, customer service, and a fast-paced environment—this is a great opportunity to grow in property management and apartment leasing.

• Greet and assist prospective and current residents (in person, phone, email)
• Conduct apartment tours and lease apartments to qualified applicants
• Process applications and prepare lease agreements and move-in packages
• Support resident retention and lease renewals
• Manage daily follow-ups, call queue, and lead tracking
• Enter all leasing activity into the property management system (calls, tours, applications)
• Submit and track service requests to completion
• Maintain model units and ensure community presentation standards
• Review renters insurance compliance
• Assist with resident communications and notices
• Resolve resident concerns professionally and efficiently
• Ensure compliance with Fair Housing laws and company policies
• Maintain proper key control and property security

• Experience in leasing, property management, sales, or customer service
• Strong communication and closing skills
• Professional, friendly, and customer-focused attitude
• Organized with strong attention to detail
• Ability to multitask in a fast-paced environment
• Experience with Yardi or property management software is a plus
• Proficiency in Microsoft Office

• High school diploma or equivalent
• Valid driver’s license & reliable transportation (required)
• Ability to travel between properties as needed
• Ability to walk the property and sit/work on a computer for extended periods
• Ability to lift up to 15 lbs
• Willingness to work weekends and occasional events

Full-time | Weekend rotation required

Benefits

• Transportation Allowance
• 8 Paid Holidays
• Paid Funeral Leave & Jury Duty Leave

Health Benefits (eligible 1st of month after 60 days):

• Medical, Dental & Vision Insurance
• Employer-paid Life Insurance
• Voluntary Life Insurance options
• Short-Term & Long-Term Disability
• Flexible Spending Account (FSA)

Retirement (eligible after 3 months, age 21+):

• Traditional & Roth 401(k) options

Additional Perks:

• Employee Recognition Program
• Discounted Housing (more information available at interview)