Lease-Up Manager

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Job Type

Full-time

Description

The Lease-Up Manager / Property Manager is responsible for supporting the initial lease-up and occupancy of an affordable housing community. During the lease-up phase, this position will focus on coordinating leasing and compliance activities, completing initial affordable housing files, working with third-party reviewers, and helping the property meet established lease-up and occupancy goals.

Once the lease-up is complete, this position will transition into the Property Manager role for the same community. The focus will shift to the ongoing day-to-day operation of the property, including resident relations, leasing, rent collection, affordable housing compliance, property administration, and coordination with maintenance and other support teams.

This position provides the opportunity to be involved with the community from its initial lease-up and continue managing the property once it reaches stabilized occupancy.

Requirements

ESSENTIAL FUNCTIONS

• Oversee initial resident file completion by property staff to ensure compliance with affordable housing regulations; submit compliant files to assigned auditors and/or investors for approval based on established lease up schedule.
• Act as a liaison between property teams, third-party file reviewers, and investors to resolve compliance issues and ensure timely communication.
• Attend owner and investor meetings to provide updates on lease-up progress and compliance documentation.
• Provide recommendations to stakeholders to ensure compliance with affordable program lease up and tenant relocation requirements.
• Monitor Compliance Portal ticketing system and perform assigned tasks.
• Provide new hire and existing staff training on affordable program compliance and file preparation.
• Manage affordable program transactions and compliance in Yardi property management software.
• Aid in affordable program audit preparation and audit response.
• Monitor affordable recertification deadlines and provide established reports to Operations.
• Audit affordable recertifications and generate necessary documents for applicable program types.
• Resident file document management tasks.
• Assist with software updates and new property setup.
• Perform other related duties as assigned.

CORE COMPETENCIES

• Ability to self-direct and manage multiple projects, objectives, and deadlines.
• Strong communication skills with the ability to interact professionally with diverse stakeholders.
• Knowledge of affordable housing program regulations, compliance protocols, and best practices.
• Collaborative, team-oriented approach with ability to work independently.
• Proficient in software tools including Excel, Word, Outlook and other Office 365 products, Yardi or similar affordable property management software.
• Flexibility in responding to sudden changes in lease-up activities and priorities.

EDUCATION AND REQUIREMENTS

Education: High school diploma or equivalent required.

Professional Designations: HCCP, SHCM or similar LIHTC program designation required. Designation in HUD, HOME, and/or RD programs preferred.

Experience: Minimum of two years working in an affordable housing program compliance related position required. Must have a strong working knowledge of LIHTC program regulations. Prefer experience in HUD, RD, HOME and local program compliance. Prefer experience in LIHTC acquisition rehabs and lease ups. Prefer experience in Yardi Voyager 7s and/or Elevate, RightSource, RENTCafe Affordable.

SUPERVISORY RESPONSIBILITIES

• None

WORK ENVIRONMENT

• Office, building and outside environment.
• Flex schedule is available after 90 days of employment (i.e. 4-10 hour days versus 5-8 hour days)

TRAVEL REQUIRED

• Hybrid work may require travel to individual properties to support lease up activities and occasional travel for training.
• Remote work may require travel to individual properties to support lease up activities, to the corporate office for meetings or scheduled events, and occasional travel for training.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

ADA REQUIREMENTS

Physical: Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods. May be asked to lift up to 50 lbs.

Sensory: Frequently required to read documents, watch training videos, and read numbers on a computer screen. Must be able to distinguish normal sounds with some background noise, as in accepting phone calls, interacting with management, co-workers, and other staff, etc. Must be able to speak clearly and understand/be understood using the English language.

Cognitive: Frequently required to concentrate on intense detail with constant interruption. Must be able to attend to a task/function for 1 hour or more. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.

Environmental Conditions: Dust, potential loud noises, glare from computer screens, heat, and air conditioning.

Equipment: Frequently required to use a computer, mouse, keyboard, scanner, telephone, copier, and fax machine.

VALUES-BASED BEHAVIORS

• Listens attentively to others. Asks clarifying questions to gain a better understanding of the other person's views and assumptions. Is compassionate for the life circumstances of others.
• Works effectively in a team environment and actively participates in joint problem solving; willingly includes employees.
• Identifies and takes advantage of opportunities for personal and professional development.
• Encourages other employees to work as a team for the benefit of the organization.
• Comes to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets agreed upon deadlines.
• Collaborates with other work groups, and outside organizations as appropriate, in a proactive and responsive manner.
• Honors the private and confidential matters of co-workers and employees. Protects the proprietary information of Northwest Real Estate Capital Corp.
• Follow rules, regulations, and policies. Positively contributes to implementing changes.
• Communicates courteously and effectively with others. Sets clear expectations.
• Reinforces the importance of the core values within the work group and the larger system by acknowledging behaviors that demonstrate or reflect Respect, Trust, and Dignity.
• Deals with issues directly, in a respectful and timely manner. Approach focuses on resolving the issue while not criticizing the person.

CULTURE & VALUES

At Northwest Real Estate Capital Corp. our values and behaviors live vibrantly guiding how we work, the decisions we make, and the results we achieve. Respect, Integrity, Trust, and Accountability (R.I.T.A.) help us to create trusting relationships with our employees. We value them and their personal goals and aspirations just as much as their work. We hire the most uniquely qualified, dedicated, and energetic employees, and we hope you are one of them.

AFFIRMATIVE ACTION / EEO STATEMENT

The company's objective is to recruit, hire, train and promote into all job levels the most qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

DISCLAIMER

To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice.

Salary Description

$22.00 - $25.00 per hour DOE