Learning QA Specialist

System Stress-Testing: Proactively identify edge cases, navigation bugs, scoring glitches, and SCORM/xAPI tracking errors by testing courses to their limits inside our LMS. In this role, you’ll serve as the final line of defense before training reaches our team, rigorously testing technical functionality and auditing course content across our digital learning ecosystem.

Role Overview: We are looking for a detail-oriented Learning Quality Assurance (QA) Specialist to ensure our client's digital learning experiences are flawless, intuitive, and impact-driven. In this role, you’ll serve as the final line of defense before training reaches our team, rigorously testing technical functionality and auditing course content across our digital learning ecosystem.

Key Responsibilities:

• Quality & Content Audits: Systematically review newly created learning products using established technical and editorial checklists.

• System Stress-Testing: Proactively identify edge cases, navigation bugs, scoring glitches, and SCORM/xAPI tracking errors by testing courses to their limits inside our LMS.

• Actionable Reporting: Deliver precise, constructive feedback to developers and instructional designers to ensure seamless, accessible, and error-free user experiences.

Basic Qualifications:

• High School Diploma, GED, or equivalent educational background.

• 2+ years of experience in Quality Assurance, Copy Editing, or Instructional Design.

• 1+ year of hands-on experience testing and troubleshooting eLearning modules (SCORM/xAPI) within an LMS.

• 1+ year of experience using the Articulate 360 suite (Storyline 360 & Rise 360).

Preferred Qualifications:

• 3+ years of dedicated QA experience in digital learning environment environments.

• Proven track record using dual-focused QA checklists (technical functionality and copy editing).

• Experience auditing supporting learning assets, such as ILT decks, facilitator guides, and video scripts/content.

• Familiarity with digital accessibility standards (WCAG) and tools (e.g., screen reader testing, keyboard navigation).

Option 2: Action-Oriented & Direct (Great for Internal Mobility / Quick Reads)

Position: Learning QA Specialist

What You’ll Do:

• Conduct rigorous functional and editorial reviews on all newly developed digital learning assets.

• Stress-test online courses in the LMS to uncover potential bugs, tracking errors, scoring mismatches, or navigation issues before launch.

• Provide actionable, technical feedback to design teams to safeguard course integrity and accessibility.

Minimum Requirements:

• High School Diploma or equivalent.

• 2+ years in QA, proofreading/copy editing, or instructional design.

• 1+ year managing eLearning testing (SCORM/xAPI) and LMS troubleshooting.

• 1+ year actively working with Articulate Storyline and Rise.

Desired Experience:

• 3+ years performing quality assurance for digital learning programs.

• Hands-on experience running structured QA checklists for technical and copy accuracy.

• Background reviewing non-eLearning materials (e.g., facilitator guides, slide decks, video media).

• Knowledge of web and eLearning accessibility practices (screen readers, color contrast, keyboard-only navigation).

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”