Learning & Performance Support Analyst Cornerstone OnDemand LMS/LXP

The Learning and Performance Support Analyst is responsible for ensuring the seamless delivery and management of digital learning experiences through effective administration of the Learning Management System (LMS) and Learning Experience Platform (LXP). This role supports the learning ecosystem by testing and uploading courses, building curricula, managing assignments, and maintaining data integrity.

 
Job Title: Learning & Performance Support Analyst – Cornerstone OnDemand LMS/LXP
Location: Open to MN, St. Louis, Charlotte. Hybrid 3 in office. No specific hours. Earliest on team gets on at 7am, latest at 9am. Full 8-hour shift expected, 1 hour lunch.
Duration: 6 months on contract
 
 
JOB DESCRIPTION
Must Haves:

• Cornerstone OnDemand experience mandatory. At least 3 years for a solid understanding so the only training is how the Bank works, not the programs used
• Being able to manage multiple priorities and hit deadlines
• ServiceNow or other ticketing experience
• Process will be receiving a SN ticket, meeting with requestor to understand needs, perform work in Cornerstone.

 
 
Job Summary
The Learning and Performance Support Analyst is responsible for ensuring the seamless delivery and management of digital learning experiences through effective administration of the Learning Management System (LMS) and Learning Experience Platform (LXP). This role supports the learning ecosystem by testing and uploading courses, building curricula, managing assignments, and maintaining data integrity. The Analyst plays a key role in operational excellence, learner experience, and alignment with organizational learning strategies. Success in this role requires attention to detail, technical proficiency, and a collaborative mindset.
 
Key Responsibilities
Course & Content Management

• Test and troubleshoot eLearning modules and digital content to ensure functionality and compatibility across platforms.
• Upload and configure learning content in the LMS, ensuring accurate metadata, version control, and learner accessibility.

 
Curriculum & Assignment Administration

• Build and maintain structured learning paths, curricula, journeys and channels aligned with business needs and learning objectives.
• Create and manage course assignments and assignment groups to support compliance and development initiatives.

 
Stakeholder Collaboration

• Partner with learning consultants, instructional designers, facilitators, and program managers to ensure timely and accurate deployment of learning programs.
• Provide guidance and support to end users and stakeholders on LMS and LXP functionality and best practices in order to meet program and business needs.

 
Continuous Improvement

• Identify opportunities to streamline processes and improve the learner experience through automation and innovation.
• Identify issues or enhancement opportunities in the learning platforms and communicate through appropriate channels.

 
Compliance & Governance

• Follow all related procedures, controls and workflow.
• Keep information updated regarding cases and assignments in required spreadsheets, cases and other documentation.
• Support audits and data requests with accurate and timely documentation.