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Learning & Onboarding Specialist

Copa Health

  • Mesa, Arizona
  • 30 days ago

    Highlights

    At least three (3) years of demonstrated experience in Learning & Development, Training, Employee Onboarding, Organizational Development, Human Resources, or a related field, with demonstrated experience coordinating training programs, facilitating learning, and developing training materials. Facilitate New Employee Orientation (NEO) and a variety of instructor-led training programs, including CPR/First Aid, Crisis Prevention, clinical support, regulatory, compliance, and other organizational trainings as assigned.

    Numbers & Facts

    LocationMesa, Arizona

    Description

    Description

    Help Shape the Employee Experience from Day One

    Are you passionate about helping people learn, grow, and succeed? 

    Copa Health is seeking a Learning & Onboarding Specialist to create engaging learning experiences and help employees build a strong foundation from their very first day. This role combines onboarding, classroom facilitation, learning administration, curriculum development, and employee experience to ensure every new employee receives a welcoming, engaging, and meaningful introduction to Copa Health.

    We're looking for someone who enjoys working with people just as much as they enjoy creating learning experiences. If you thrive in a collaborative environment, love organizing projects, facilitating training, and developing engaging learning materials, we'd love to meet you.

    Why Join Copa Health?
    At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you’ll receive:
    • Competitive salary and comprehensive benefits package
    • Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
    • Dental and Vision Coverage to complement your health plan
    • Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
    • 10 paid holidays annually
    • Wellness Program, including access to mental health resources
    • Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
    • Affordable Medical, Dental, and Vision plans to fit your needs
    • 403(b) retirement plan with company match to help you plan for your future
    • Employee Assistance Program with free coaching and therapy sessions
    • Additional benefits including life insurance, disability coverage, pet insurance, and more
    Key Responsibilities 

    As our Learning & Onboarding Specialist, you'll play an integral role in supporting employee success by: 

    • Facilitating New Employee Orientation and foundational organizational training programs.
    • Creating engaging PowerPoint presentations, job aids, facilitator guides, participant materials, and onboarding resources.
    • Coordinating new hire onboarding activities and organizational training schedules.
    • Administering the Learning Management System (Relias), including employee learning assignments, reporting, and training records.
    • Monitoring mandatory training compliance and partnering with leaders to ensure timely completion.
    • Partnering with department leaders and subject matter experts to improve onboarding and learning experiences.
    • Supporting continuous improvement initiatives by evaluating processes and recommending enhancements.
    • Providing exceptional customer service to new employees and leaders throughout the onboarding journey.
    • Facilitate New Employee Orientation (NEO) and a variety of instructor-led training programs, including CPR/First Aid, Crisis Prevention, clinical support, regulatory, compliance, and other organizational trainings as assigned.
    Qualifications 
    • High School diploma required. Bachelors in a related field (Human Resources, Organizational Development, Education, Psychology, Counseling, Behavioral Health) highly preferred. 
    • At least three (3) years of demonstrated experience in Learning & Development, Training, Employee Onboarding, Organizational Development, Human Resources, or a related field, with demonstrated experience coordinating training programs, facilitating learning, and developing training materials.
    • Preferred: experience in the healthcare/human services field.

             Computer Skills: 

    • Advanced proficiency with Microsoft PowerPoint, Outlook, Word, Excel, and Teams. 
    • Experience creating professional presentations, facilitator guides, participant materials, and job aids.
    • Experience administering a Learning Management System (LMS), preferably Relias.
    • Experience with Microsoft SharePoint or similar collaboration platforms.
    • Comfortable learning new technology and software applications.
    Copa Health, is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE. Sign on and retention incentives are subject to change.

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