Learning & Development Operations Coordinator

Reporting to the Senior Manager, Learning Operations, you ll work closely with L&D Operations and Facilitation teammates to coordinate and execute administrative tasks, ensuring accurate and timely operational support. Confident using technology and communication tools, including Workday Learning, Campaign Monitor, Airtable, and ServiceNow, as part of daily work.

Job Title: Learning & Development Operations Coordinator
Location: Beaverton, OR, 97005
Duration: 11 months

Job Description:

Location and/or time zone: PHK

Reason for opening: Extra workload the team needs help with

Expected contract length: 52 weeks from start date

Team details & who they will work with: Learning & Development, HR Learning & Development PHK Hub

Interviews: 2 rounds, meet with the HM and one other team member

Desired candidate profile:

Minimum required years of experience: 2 YOE in Learning and Development or HR Operations.

This is a tech savvy role with very administrative, repetitive tasks

Top must-have skills include the following:

Creating learning courses, tracking attendance in an LMS, maintaining a source of truth with spread sheets and documents

Create communications based on existing templates and send them out to candidates

Nice to have skills:

High attention to detail, very time sensitive role, needs to have a strong personal organization system

Highly collaborative with other team members, is a team player, not afraid to ask questions

Software/technical requirements:

Workday Learning

Learning management systems (LMS)

Campaign Monitor - communications systems

ServiceNow - queue management programs, similar to Client

Smartsheets - similar to Air Table or Excel, used to track session details and attendance

Who we re looking for

The Learning & Development Operations Coordinator supports the program delivery and administration of programs and experiences that reflect our culture and inspire connection. The ideal individual is comfortable owning repeatable, day to day operational activities, ensuring a consistent and high quality experience for learners and partners.

2 years of experience in operations, event planning & coordination, or a related field

Bachelor s degree in Learning & Development, Human Resources, or related field. Will accept any suitable combination of education, experience and training

Confident using technology and communication tools, including Workday Learning, Campaign Monitor, Airtable, and ServiceNow, as part of daily work

Strong attention to detail and follow through

Team player who builds & maintains trusted, productive working relationships with stakeholders & partners

What You Will Work On

You ll execute the day to day operations that bring our learning programs to life. Your work ensures programs are delivered smoothly and consistently.

Coordinates and supports delivery of short-duration learning experiences (e.g. single-session or single-day programs)

Collects, validates, and maintains content and participant data in Workday Learning

Executes session communications to participants through Campaign Monitor

Maintains accurate program data in Airtable

Monitors & responds to employee requests through ServiceNow

Resolves routine delivery issues & escalates risks appropriately

Supports finance and vendor administration activities

Maintains professional relationships & responds to stakeholders

Who You Will Work With

This role sits within HR s Learning & Development (L&D) ecosystem, a team that strengthens leadership and capability across the enterprise. Reporting to the Senior Manager, Learning Operations, you ll work closely with L&D Operations and Facilitation teammates to coordinate and execute administrative tasks, ensuring accurate and timely operational support.

Reason for opening: Extra workload the team needs help with
Expected contract length: 52 weeks from start date
Team details & who they will work with: Learning & Development, HR Learning & Development PHK Hub
Interviews: 2 rounds, meet with the HM and one other team member

Desired Candidate Profile:
Minimum required years of experience: 2 YOE in Learning and Development or HR Operations.
This is a tech savvy role with very administrative, repetitive tasks

Education requirements:

Must have skills:
Creating learning courses, tracking attendance in an LMS, maintaining a source of truth with spreadsheets and documents
Create communications based on existing templates and send them out to candidates
Nice to have skills:
High attention to detail, very time sensitive role, needs to have a strong personal organization system
Highly collaborative with other team members, is a team player, not afraid to ask questions

Software/technical requirements:
Workday Learning
Learning management systems (LMS)
Campaign Monitor - communications systems
ServiceNow - queue management programs, similar to Client
Smartsheets - similar to Air Table or Excel, used to track session details and attendance

Previous Nike/industry experience preference:

Custom Fields:
Name: Badge Needed?
Value: Yes

Name: System Access?
Value: Yes

Name: Do you have a pre-identified candidate?
Value: No

Name: Remote Work Permitted
Value: No