Learning & Development Manager – Instructional Design & Onboarding
Location: Miami, FL (Travel: Less than 10%)
Leon Recruitment is conducting a confidential search on behalf of a Fortune 200 company seeking a Learning & Development Manager to support one of its business divisions.
This is an excellent opportunity for an experienced learning and development professional who enjoys building engaging training content, creating interactive e-learning experiences, improving onboarding programs, and partnering with operational leaders to drive employee success.
The ideal candidate is equally comfortable developing digital learning content in Articulate Storyline, facilitating instructor-led training, documenting business processes, and collaborating with subject matter experts to build scalable learning solutions.
Position Summary
The Learning & Development Manager will be responsible for designing, developing, maintaining, and delivering training programs that support a specific business department. This role will partner closely with department leadership and subject matter experts to create learning experiences that improve onboarding, employee performance, process consistency, and operational excellence.
This individual will own the department's learning content library, develop interactive e-learning modules, facilitate onboarding, analyze training effectiveness, and continuously improve learning programs based on business needs and performance metrics.
Candidates must be able to provide a portfolio or work samples demonstrating prior instructional design and e-learning development experience, preferably using Articulate Storyline 360.
Key Responsibilities
Instructional Design & Content Development
Design, develop, and maintain engaging training materials including:
E-learning modules
Instructor-led training guides
Standard Operating Procedures (SOPs)
Job aids
Process documentation
Videos
Quick reference guides
Knowledge assessments
Develop interactive digital learning content using Articulate Storyline 360, Articulate Rise 360, Adobe Captivate, or similar authoring tools.
Create engaging learning experiences utilizing:
Branching scenarios
Software simulations
Interactive exercises
Knowledge checks
Assessments
Scenario-based learning
Partner with department leaders and subject matter experts to translate complex operational processes into effective learning materials.
Apply adult learning principles and instructional design methodologies including ADDIE, SAM, and other industry best practices.
Regularly review and update learning materials to reflect business process improvements, policy changes, and system enhancements.
Maintain an organized and centralized learning content library.
Training & Onboarding
Lead onboarding training for new associates within the department.
Develop structured onboarding programs that reduce time-to-productivity.
Facilitate instructor-led classroom and virtual training sessions.
Conduct onboarding assessments and gather learner feedback.
Support the rollout of new systems, business processes, and operational initiatives through effective training programs.
Learning Strategy & Performance
Conduct learning needs assessments and identify knowledge gaps.
Recommend training solutions that improve employee performance and operational consistency.
Develop and monitor key learning metrics including:
Training completion rates
Assessment scores
Time-to-competency
Learner satisfaction
Training effectiveness
Present training results and recommendations to department leadership.
Continuously improve training programs based on feedback, business needs, and learning analytics.
Qualifications
Bachelor's degree in Instructional Design, Education, Human Resources, Communications, Organizational Development, or a related field, or equivalent professional experience.
Minimum of 4 years of experience in Learning & Development, Instructional Design, Corporate Training, or a related field.
Demonstrated experience creating instructional content and facilitating training for adult learners.
Experience developing interactive e-learning content using Articulate Storyline 360, Articulate Rise 360, Adobe Captaptivate, or similar authoring tools.
Experience working with Learning Management Systems (LMS).
Experience developing:
SOPs
Process documentation
Job aids
Training manuals
Digital learning content
Preferred Experience
Experience supporting one or more of the following industries:
Financial Services
SaaS
Technology
Operations
Technical Skills
Articulate Storyline 360
Articulate Rise 360
Learning Management Systems (LMS)
Microsoft Office Suite
Microsoft SharePoint
Microsoft PowerPoint
Canva
Adobe Creative Suite
Adobe Captivate (preferred)
Preferred Competencies
Instructional Design
Adult Learning Theory
Curriculum Development
Learning Needs Analysis
Process Documentation
E-learning Development
Training Facilitation
Project Management
Stakeholder Management
Learning Analytics
Continuous Improvement
Excellent Written & Verbal Communication
Portfolio Requirement
Candidates must be able to provide examples of previous work demonstrating instructional design and e-learning development experience.
Preferred portfolio samples include:
Articulate Storyline 360 courses
Interactive e-learning modules
Onboarding programs
Software simulations
Knowledge assessments
Branching scenarios
Job aids
SOPs
Training manuals
LMS-ready learning content
Why Apply?
This is an opportunity to join a highly respected Fortune 200 organization where your work will directly influence employee development, operational consistency, and business performance. You'll have the opportunity to build impactful learning experiences, collaborate with experienced business leaders, and help shape the future of learning within a dynamic and growing department.
Interested?
Leon Recruitment is managing this confidential search on behalf of our client. Qualified candidates are encouraged to apply with their resume and, if available, a portfolio of instructional design and e-learning work samples.