Learning & Development Coordinator

Womble Bond Dickinson

Charlotte, North Carolina

JOB DETAILS
SKILLS
Administrative Skills, Artificial Intelligence (AI), Attorney, Auditing, Billing, Budget Management, Communication Skills, Configuration Management, Customer Escalations, Customer Support/Service, D Programming Language, Data Management, Data Quality, Detail Oriented, Due Diligence, Entrepreneurship, Establish Priorities, Health Maintenance, Identify Issues, Information/Data Security (InfoSec), Intranet, Knowledge Management, Learning Management System (LMS), Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Organizational Skills, Presentation/Verbal Skills, Process Improvement, Professional Services, Project/Program Coordination, Project/Program Management, Regulatory Compliance, Reporting Skills, Retention Programs, Staff Development, Systems Administration/Management, Talent Management, Time Management, Training/Teaching, User Interface/Experience (UI/UX), Writing Skills
LOCATION
Charlotte, North Carolina
POSTED
5 days ago

Womble Bond Dickinson (US) LLP seeks a Learning & Development Coordinator to support the firm’s professional development and training initiatives on a firm-wide basis. This role is integral to the delivery and administration of attorney and staff development programs and serves as the primary administrator of the firm’s Learning Management System (LMS). The ideal candidate is highly organized, service-oriented, and comfortable working in a dynamic environment that values both technological fluency, AI familiarity, and entrepreneurial thinking.

LMS Administration

  • Serve as the primary administrator for the firm’s Learning Management System, including system configuration, user management, and content uploads.
  • Maintain course curricula, learning paths, and compliance training assignments within the LMS.
  • Monitor course completions, generate reports, and track CLE and other compliance requirements across attorney and staff populations.
  • Troubleshoot LMS issues for users and escalate technical problems to vendors as needed.
  • Partner with IT and vendors to evaluate, implement, and optimize LMS features and integrations.
  • Maintain data integrity within the system and conduct periodic audits of user records and completions.
  • Partner with L&D and other firm administrative departments to maintain general health and relevance of LMS content, including expired courses, resources, and learning calendar.
  • Assist with annual training initiatives delivered through the LMS owned by other administrative departments across the firm including but not limited to, Talent Management, Information Security, Knowledge Management, Client Development, and Benefits.

 

General L&D Support

  • Assist in coordinating and planning programs involving the Learning & Development team, such as, development programs, knowledge retention efforts, and process improvements.
  • Prepare presentations, reports, and program materials using Microsoft Office and other firm tools.
  • Assist with the development and maintenance of the L&D intranet pages and internal communications.
  • Support budget tracking and invoice processing for the department.
  • Identify opportunities to enhance the user experience of L&D programs and systems.

 

Education & Experience

  • Minimum of two (2) years of experience in a professional services environment.
  • Prior LMS administration experience strongly preferred.

 

Knowledge, Skills & Abilities

  • Excellent client service orientation and the ability to interact professionally with attorneys, business professionals.
  • Strong written and verbal communication skills.
  • Highly organized with demonstrated ability to manage multiple projects simultaneously, prioritize effectively, and meet deadlines.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); comfort learning new technologies and platforms quickly.
  • Basic understanding of AI tools and fundamental usage of those tools.
  • Attention to detail and commitment to accuracy in data management, reporting, and materials production.
  • Ability to work independently as well as collaboratively as part of a team.
  • Punctuality and satisfactory attendance are imperative.

 

Compensation: The national average salary range for this role is $42,000-$75,000.  Starting salary will be determined based on location, qualifications, and experience.

Colorado candidates are not required to submit age-related information and may redact any personally identifiable information on their application materials including but are not limited to age, date of birth, and dates of attendance and date of graduation for educational institutions. This position does not have a fixed deadline. The posting will remain open until the position is filled and all necessary due diligence has been completed for the selected candidate.

Benefits - Medical Insurance, Dental Insurance, Vision Insurance, Health Savings Account, Flexible Spending Accounts, Life insurance, Disability Insurance, Paid Parental Leave, 401(k) Plan, Paid Days Off/Vacation, Firm Paid Holidays

About the Company

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Womble Bond Dickinson