Learning Design Technology Senior Specialist

As the Learning Design Senior Specialist, you'll be responsible for the creation of Best Buy enterprise learning solutions that drive measurable business impact. You will focus on the development of learning experiences that align to the needs of employees, customers, and business priorities, driving adoption, behavior change, and performance outcomes. A successful candidate will have experience in adult learning theory, project management, and developing multi-modal content (eLearning, presentations, job aids, onboarding, and performance support).

In this role, you'll primarily work virtually from home or another non Best Buy location. However, you must live within a drivable distance to our corporate campus in Richfield, Minnesota. The specific work arrangements vary by role and team, and the recruiter or hiring manager will provide additional details during the hiring process.

What you'll do

• Manage multiple learning projects, priorities, and expectations through effective communication, cross-functional collaboration, interpersonal skills, and effective use of workflow technology.
• Drive evidence-informed, high-quality design of learning experiences and performance solutions aligned to audience needs and business objectives, with defined measures of success.
• Track and apply emerging design methodologies, tools, and modalities to innovate solutions and maintain alignment with industry-leading practices.
• Identify modalities that prioritize the learner experience while ensuring effective outcomes.
• Leverage critical thinking and design expertise to influence and align key stakeholders on design strategies.
• Maintain adaptability through learning agility, a growth mindset, and positive attitude.

Basic qualifications

• 4+ years of experience designing, developing, and delivering learning solutions and content in a corporate or enterprise environment, from needs analysis through final delivery
• Advanced PowerPoint skills, including visual storytelling, slide design, information layout, and creation of polished learner-facing materials
• Proficiency with course authoring and digital learning tools such as Articulate Rise, Storyline, Captivate, Vyond, Adobe Creative Cloud, or similar platforms

Preferred qualifications

• Degree, certification, or structured education in adult learning theory, instructional design, or related fields
• Intermediate proficiency with audio, video, and digital media development tools such as Audacity, Adobe Creative Cloud, or similar platforms
• Experience leveraging AI-enabled tools to support content development, personalization, research, and workflow efficiency
• Prior experience in a large, complex organization and/or retail environment

What's in it for you

We're committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid tim