Highlights
Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Numbers & Facts
| Location | Penfield, NY |
| Salary | $26–$29 |
Description
Brand summary
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Job description
A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Position Type:
- Full-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
- Healthcare
- Long-term career opportunity
- Clothing Stipend
- Free Meals
Director Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest and team needs
- Assist in training of new hires, set the tone for the restaurant, and act as a role model for our team
- Be a friendly, encouraging, team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Lead and develop the team and leadership team
- Produce consistent results in key business metrics
- Excellent communication skills, both written and spoken
- Casting vision and alignment for the entire team
- Developing systems and processes to reduce complexity and promote constant improvement
- Labor Scheduling
- Inventory Management
- NYS labor compliance
Qualifications and Requirements:
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team
- Proven track-record of leadership experience and results
- Strong commitment to superior customer service
- Ability to manage Team Member/Team Leader behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as a restaurant manger or holding high level leadership responsibilities
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.