Lead Workplace Project Manager

Job Description: 

Our Global Technology group is a team of innovators who love technology as much as you do. Together, you will use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You will work in a stable, resilient, and secure operating environment where you—and the products you deliver—will thrive.

Leverage your deep technical expertise and leadership to guide innovative projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Project Manager in workplace technologies on the workplace team, you will drive the successful planning and delivery of workplace technology projects and projects in our corporate offices and retail branches that will help reaching business goals across the firm. Leveraging deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, effectively managing resources, budgets, and high-performing teams.

The Lead Technical Project Manager role focuses on technical projects from initiation through implementation and includes planning, funding, analysis, design, scheduling, development, implementation, and project documentation. The Lead Technical Project Manager will drive and assure the delivery of all GTI technology solutions associated with the Workplace Technology Projects. The Lead Technical Project Manager partners with the Line of Business (LOB) key contacts for all projects and routinely engages with support groups within Global Technology, including Finance, Employee Platforms, and Infrastructure Platforms.

The ideal Lead Technical Project Manager will be adept in project management, with a strong background in diverse infrastructure technologies including virtual computing, networks, wireless technology, and multimedia. Proficient in project management tools, well-versed in the financial services industry, and knowledgeable about end-user technologies.

Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making at all levels of the organization and across workplace services group to achieve mutually beneficial outcomes.

Job Responsibilities:

• Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions 
• Management of a team of project managers responsible for all aspects of technology project lifecycle, including: 
  
  • Scope development and management.
  • Requirements gathering and documentation.
  • Design of project solution in adherence with GT EP and WTS standards.
  • Creation and management of project schedule in Microsoft Project or other project management application.
  • Financial budget creation and tracking.
  • Risk and issue management.
  • Change management.
  • Regular project status reporting.
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project momentum 
• Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define project scope, objectives, and deliverables, ensuring alignment with overall business goals 
• Utilize advanced analytical reasoning to assess project performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness 
• Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team Required qualifications, capabilities, and skills 
• 5+ years of experience or equivalent expertise in technical project management, leading complex technology projects and projects in a large organization 
• Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients 
• Advanced experience in utilizing technical fluency, including knowledge of vendor products, and managing vendor relations, to enable on-demand access to shared pools of applications and services 
• Proven history of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment 
• Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities Preferred qualifications, capabilities, and skills 
• Excellent oral and written communication skills across functions and teams, up and down the chain of command 
• Partners with key stakeholders to identify project inter-dependencies that may influence project success