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ANCC Magnet designated UPMC Passavant is currently hiring a Full-Time Lead Surgery Scheduler to support the Operating Room at the McCandless location.
Shift Details:
- Daylight shifts
- No call, weekends or holidays
- Shift and scheduling details will be further discussed during the interview.
What Can UPMC Do for You?
- A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
- Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
- Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave
- Competitive pay for the work that you do
Responsibilities:
- Work directly with department to troubleshoot procedural and operations issues.
- Coordinate and monitor patient follow-up through the Refract Tracker and EPIC.
- Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals.
- Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions.
- Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments.
- Ensure that informed consents are signed.
- Provide patients with pre and postoperative instruction according to service specific guidelines.
- Coordinate patient education seminars and schedules physicians accordingly.
- Collect data for research study.
- Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients.
- Ensure all billing and insurance information is current and accurate.
- Complete special projects as assigned.
- Act as liaison between patient and referring physicians.
- Obtain pre-certification and/or referral prior to the date of the procedure.
- Coordinate and track internal and external marketing efforts.
- Attend and schedule department meetings.
- Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials.
- High school diploma required.
- Completion of a medical assisting program or 2-4 years experience in a medical field.
- Proficiency in medical terminology preferred.
- Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures.
- General knowledge of computer software and practice management databases is required.
- Knowledge of the Epic practice management programs preferred.
- Strong organization, time management and interpersonal skills.
- Tact and diplomacy are necessary in dealing with physicians, patients and their families and other employees.
- Ability to deal compassionately and professionally with patients is essential.
- Ability to work independently and possess sound decision-making skills. Ability to prioritize work demands.
- Ability to consistently maintain confidentiality with regards to all job assignments and related information.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran