Lead ServiceNow Developer A0129D

ServiceNow Technical Lead

Location: Washington DC

Contract to Hire Position: Kindly note that this role may need the candidate to hold a permanent residency or a citizenship due to the nature of the contract.

Key Responsibilities:

• Lead and complete all technical aspects and tool solution delivery including application UI configuration, workflow configuration, development of required client specific reporting, development of requirement integration components (SSO, LDAP, etc.)
• Design, development, maintenance, administration, and continuous improvement of enterprise Service Management solutions in ServiceNow
• Maintain technical expertise relevant industry standards and best practices in ServiceNow

Basic Qualifications:

• 8+ years of experience in ServiceNow Development in an enterprise environment
• Technical expert in ITSM and ServiceNow
• Must have at least 3 years of workflow development using languages like JavaScript
• Must hold ServiceNow System Administrator or Developer certification at a minimum. (CSA.)
• Must have extensive experience with ITOM, specifically Event Management (EM) and integrations.
• Experience in the implementation, administration, maintenance and enhancements of ServiceNow
• Hands-on experience with one or more implementation of ServiceNow ITSM, and ITOM is required.
• Experience developing on the ServiceNow platform including creation and/or customization of the core applications such as Incident, Change, Problem, Service Request, Asset, Discovery, CMDB Management, Portal Development, Event Management, etc.
• End-to-End Service Catalog development and complex workflows
• Experience developing custom applications within ServiceNow platform
•  Experience developing ServiceNow APIs, ServiceNow Workflows, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, and Security Rules (ACLs).
• Experience building custom automation workflows and development of customized modules
• Experience with migration from legacy toolsets into ServiceNow
• Experience with ServiceNow upgrades
•  Experience integrating ServiceNow with external systems through SOAP or REST APIs
• Experience using Orchestrator and Workflow Editor to configure workflows and automate tasks
• Must have experience in devising possible solutions to predicted problems, evaluating other options, and working as part of a team
• Overall 10 or more years of IT experience

Certifications

• ServiceNow System Administration Certified or ServiceNow Developer Certified