Lead, Revenue Recognition

PURPOSE OF POSITION: Manage the accounting department's revenue recognition systems by validating, maintaining, enhancing, and implementing technology solutions to meet business needs. Function as the subject matter expert for revenue recognition software and the accounting component of billing systems. Act as the liaison between accounting and Applications Technology (AT) for revenue recognition software and billing system software. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

Revenue Recognition Process Implementation and Monitoring:

• Serve as the primary accounting subject matter expert for revenue recognition for GCI Consumer revenue ensuring accounting requirements in accordance with ASC606 are met through implementation and post go live.
• Maintain an up-to-date working knowledge of the Revenue Recognition processes and applicable systems to include, but not limited to, Oracle EBS, Netcracker, and Aptitude RevStream.
• Perform testing of Revenue Recognition solutions against design and business requirements to ensure quality results which deliver upon targets and expectations.
• Work with Technical Accounting, General Ledger Accounting, Compliance and Controls Transformation teams as well as external and internal auditors to prepare and maintain controls.

Billing System Accounting Liaison:

• Act as liaison between Accounting and Application Technology to test new updates to Netcracker billing system that impact Accounting.
• Assist the General Ledger Accounting team with creating, tracking, and following up on billing system incidents and service requests.

COMPETENCIES:

• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.

• Highly motivated and willing to take ownership of duties and responsibilities, relying on extensive experience and judgment to plan and accomplish goals.

• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI's Code of Conduct for Employees - the Basic Principles.

• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.

• Ability to influence without authority by demonstrating leadership skills, building trust, and maximizing relationships across the company.

• Ability to work independently and in collaboration with department leadership, auditors, legal and regulatory counsel, and with others at varying levels in the Company.

• Demonstrated ability to work well with others under stressful, time restricted conditions while promoting an environment of collaboration, candor, and professionalism.

• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.

• Excellent communication and interpersonal skills with the ability to patiently and accurately articulate information to internal and external audiences, professionally handle inquiries and complaints, and communicate effectively with the team.

• Ability to communicate ideas and results to diverse business and technical audiences using the appropriate tool for the job: email, presentation, training, etc.

• Ability to prepare accurate and decipherable written reports and recommendations.

• Demonstrated ability to listen effectively to obtain technical information; verbally communicate technical requirements, financial information, and project/scheduling information one-on-one and in group presentations.

• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI's Code of Business Conduct & Ethics.

• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.

• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.

• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.

• Superior analytical, problem solving, time management, and organizational skills.

• Detail oriented with a big-picture mindset and inquisitive drive to understand the "why" behind the details.

• Ability to manage and prioritize multiple complex projects smoothly and professionally with varying and changing priorities and timelines.

• Proficient with business metrics, leveraging data analysis to evaluate performance, identify trends, and drive strategic outcomes.

• Knowledge and expertise of Generally Accepted Accounting Principles (GAAP) including Revenue Recognition requirements within ASC 606.

• Experience with a SOX-compliant environment or auditor of publicly traded entities, including documentation, evaluation, and execution of controls related to financial reporting and system-dependent processes.

• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.

• TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.

• Experience with Oracle or related ERP system.

Minimum Qualifications:

Required:

• High School diploma or equivalent
• Bachelor's degree in accounting or closely related field.
• Minimum of eight (8) years of progressively responsible accounting experience, including significant exposure to complex accounting matters and technical analyses.

Preferred:

• Current Certified Public Accountant (CPA).
• Public accounting experience (Big 4 or national/regional firm strongly preferred), particularly in audit, technical accounting, or accounting advisory services.
• Experience supporting or implementing revenue data systems or revenue recognition tools, including reconciliation between source systems, subledgers, and the general ledger.
• Familiarity with data analytics or business intelligence tools such as Alteryx, Tableau, Power BI, or similar platforms used to support reconciliations, analysis, or controls.
• Telecommunications or other highly transactional industry experience, where large data volumes, complex billing, and system integrations are critical.
• Other relevant accounting, systems, or industry‑specific certifications.

DRIVING REQUIREMENTS:

• This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• Work is primarily sedentary, requiring daily routine computer usage.
• Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Available to work additional time on weekends, holidays, before or after normal work hours when necessary.
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Culture, Engagement, and Connection: At GCI, we foster an environment where the unique perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce, ensuring equal opportunities for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.