Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
ServiceMaster Restore - Disaster Restoration Services
At ServiceMaster Restore, we specialize in restoring residential and commercial properties after water, fire, and smoke damage. As a nationally recognized restoration brand, we combine industry-leading standards with responsive, local service. We are hiring a skilled Lead Restoration Technician / Mitigation Crew Lead to manage field operations, guide technicians, and ensure restoration projects are completed safely, efficiently, and in alignment with IICRC standards. This role is ideal for a hands-on leader who takes ownership of jobsite performance, crew development, and customer satisfaction.
What You'll Do
- Lead water damage restoration, fire and smoke mitigation, and structural drying projects
- Supervise technicians and subcontractors on residential and commercial job sites
- Perform moisture inspections, moisture mapping, and job condition assessments
- Set up and manage drying equipment (air movers, dehumidifiers, air scrubbers)
- Oversee containment, demolition, debris removal, and cleaning operations
- Enforce PPE usage, safety compliance, and contamination control protocols
- Ensure work aligns with IICRC S500 and S700 standards
- Maintain accurate job documentation including moisture readings, equipment logs, photos, and daily notes
- Communicate clearly with customers, adjusters, and internal team members
- Coach, mentor, and develop restoration technicians
What You Bring
- 3+ years of experience in restoration, mitigation, disaster recovery, or construction
- Prior crew lead, foreman, or supervisory experience
- Strong understanding of water mitigation, drying principles, and fire damage cleanup
- Valid driver's license with acceptable driving record
- Ability to perform physically demanding work and respond to emergency service calls
Preferred Qualifications
- IICRC WRT and FSRT certifications required; ASD or advanced certifications preferred
- Experience working on insurance-driven restoration projects
- Familiarity with restoration job management and documentation software
Compensation & Career Growth
- Competitive pay based on experience
- Overtime and on-call earning opportunities
- Company-supported IICRC certification and leadership development
- Clear advancement path to Project Manager, Estimator, or Operations Manager
- Stable, year-round work in essential emergency restoration services
ServiceMaster Restore franchise locations are independently owned and operated.