Lead Residential A/V Field Technician and Installer

Company: Dreamedia

Location: Nashville, TN

Job Type: Full-Time

About Us:

Dreamedia is a leading provider in the audio-visual integration industry, dedicated to delivering top-notch home automation and entertainment solutions. We pride ourselves on our ability to transform living spaces into smart, user-friendly environments. Our team is passionate and well-researched about home technology and provides customer-first focused service.

Check out our website and YouTube for more info:

www.dreamediaav.com

www.youtube.com/@Dreamediaav

Position Overview:

We are on the lookout for a skilled Lead Residential A/V Field Technician and Installer with expertise in smart home systems to join our dynamic team. This role involves the installation, configuration, and troubleshooting of various audio-visual and automation systems in residential and commercial projects.

Key Responsibilities:

- Installation: Execute the installation of audio, video, and control systems including speakers, projectors, TVs, and networking components.

- Configuration: Set up and program smart home systems, ensuring they meet client specifications and integrate seamlessly with existing technologies.

- Troubleshooting: Diagnose and resolve technical issues that arise during or post-installation to ensure customer satisfaction.

- Maintenance: Perform routine maintenance and upgrades on systems as required.

- Client Interaction: Communicate effectively with clients to understand their needs, explain system functionalities, and provide training on system use.

- Documentation:  Keep accurate records of installations, configurations, and client interactions for future reference and quality assurance.

Qualifications:

- Education: High School Diploma or equivalent; additional certifications in electronics, computer science, or related fields are a plus.

- Experience: 

  - Minimum of 2 years experience in A/V installation or related technical field.

  - Must be fluent in at least one smart home system:  Control4 or URC. Proficiency in multiple systems is highly desirable.

- Technical Skills:

  - Strong understanding of audio-visual equipment, networking, and home automation technologies.

  - Ability to read and interpret technical diagrams and schematics.

  - Proficient in the use of installation tools and equipment.

- Soft Skills:

  - Excellent problem-solving abilities.

  - Good interpersonal and communication skills for client interactions.

  - Detail-oriented with a commitment to quality work.

Benefits:

- Competitive salary based on experience.

- Opportunities for professional development and training on new technologies.

- Vehicle allowance or company vehicle for job-related travel.

- Company-provided tools and equipment.

How to Apply:

If you are passionate about technology and have a knack for smart home systems, we want to hear from you! Please send your resume and a cover letter detailing your experience with smart home systems to careers@dreamediaav.com. 

Note: Candidates must be able to demonstrate their proficiency in [Control4/URC] during the interview process.

Join Dreamedia and be at the forefront of creating innovative, tailored A/V solutions for our clients!