| Location | San Ramon, CA |
| Salary | $65–$70 Per Hour |
Job#: 3046621
Job Description:
Position Overview
We are seeking an experienced Retail Systems Quality Engineer to ensure the quality, reliability, and scalability of the core retail store systems that power our in-store and omnichannel experiences.
This role will own quality strategy, test automation, system validation, and operational readiness across store-facing applications, including Point of Sale (POS), Order Fulfillment, Inventory Management, and Store Operations platforms. The successful candidate will partner closely with Engineering, Product, Retail Operations, ERP teams, and third-party vendors to ensure solutions are thoroughly validated and production-ready prior to release.
International store expansion initiatives will be a critical focus area, requiring validation of localization, taxation, compliance, and country-specific retail workflows. This individual will drive quality throughout the software development lifecycle while ensuring a seamless experience for store associates and customers.
Key Responsibilities
Retail Systems Quality Engineering
Define and execute comprehensive quality strategies for retail store systems, including POS, OMNI fulfillment, inventory receiving, and store operations applications.
Develop and maintain test plans, test cases, and validation frameworks covering:
Functional testing
Integration testing
End-to-end testing
Regression testing
User acceptance testing (UAT)
Performance and reliability testing
Validate critical omnichannel workflows including:
Ship-from-store
Buy Online Pickup In Store (BOPIS)
Split shipments
Cancellations
Returns and exchanges
Inventory receiving and transfers
Partner with product and engineering teams to establish quality standards and acceptance criteria.
Retail Platform & Integration Testing
Validate integrations between retail platforms, including:
Shopify
ERP systems
OMS platforms
Loyalty platforms
Payment providers
Third-party retail technologies
Ensure accurate data synchronization across inventory, order, customer, and financial systems.
Test event-driven integrations and distributed workflows across multiple systems.
Verify end-to-end business processes from customer purchase through fulfillment and financial reconciliation.
Test Automation & Quality Frameworks
Build and maintain scalable automated testing frameworks for retail applications and services.
Develop automated:
API tests
UI tests
Integration tests
Data validation tests
Regression suites
Integrate automated testing into CI/CD pipelines to support continuous validation and deployment.
Establish reusable testing patterns and best practices across teams.
International Expansion & Localization Validation
Support international store launches by validating:
Country-specific business processes
Localization requirements
Taxation rules
Currency handling
Regulatory compliance
Language and regional configurations
Execute testing plans for new market rollouts and store openings.
Partner with business stakeholders to ensure operational readiness for international deployments.
Store Operations & User Experience Validation
Validate retail systems in real-world store environments.
Ensure store applications function reliably with:
POS hardware
Barcode scanners
Receipt printers
Payment terminals
Mobile devices
Test application performance during connectivity issues, offline scenarios, and network disruptions.
Work closely with store teams to identify operational challenges and verify usability of store-facing applications.
Reliability, Monitoring & Production Support
Develop quality metrics and dashboards to monitor:
Defect trends
Release quality
Test coverage
Production incidents
System reliability
Validate monitoring, alerting, and observability solutions using platforms such as Splunk and New Relic.
Participate in production support, issue triage, root cause analysis, and incident investigations.
Ensure successful execution during peak retail events, promotions, holiday seasons, and major store launches.
Data Quality & Reconciliation
Validate data accuracy across:
Inventory systems
Order management platforms
Financial systems
Customer and loyalty platforms
Develop automated reconciliation processes to identify discrepancies and ensure data integrity.
Verify transactional accuracy across store and digital channels.
Support auditability, compliance, and reporting requirements.
Cross-Functional Collaboration
Required Qualifications
Preferred Qualifications
Technical Skills
Key Competencies
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at https://www.apexsystems.com/privacy-policy
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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Employee Type:
Contract
Location:
San Ramon, CA, US
Job Type:
Date Posted:
August 17, 2026
Pay Range:
$65 - $70 per hour
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