Lead Platform Support Engineer

Yantran LLC

  • PLANO, TX
  • 9 days ago

    Highlights

    The role involves working closely with business stakeholders to optimize workforce processes and ensure system efficiency. We are seeking a skilled UKG Ready (Kronos Workforce Ready) professional to implement, configure, and support HR, Payroll, Time.

    Numbers & Facts

    LocationPLANO, TX

    Description

    UKG JD
    We are seeking a skilled UKG Ready (Kronos Workforce Ready) professional to implement, configure, and support HR, Payroll, Time
    Attendance, and Workforce Management solutions. The role involves working closely with business stakeholders to optimize workforce processes and ensure system efficiency.
    Key Responsibilities
    Implementation
    Configuration
    Configure UKG Ready modules including:
    Core HR
    Time
    Attendance
    Payroll
    Scheduling / Workforce Management
    Participate in end to end implementation lifecycle (requirements, design, build, test, deploy).
    Customize workflows, business rules, and accruals.
    Support
    Maintenance
    Provide day to day production support for UKG Ready applications.
    Troubleshoot system issues, perform root cause analysis, and resolve tickets.
    Manage system updates, patches, and enhancements.
    Integration
    Data Management
    Handle integrations between UKG Ready and third party systems (e.g., ERP, SAP, Workday).
    Perform data imports/exports and maintain data integrity.
    Develop and maintain reports using UKG reporting tools.
    Stakeholder Collaboration
    Work with HR, Payroll, and IT teams to gather requirements.
    Provide functional guidance and best practices.
    Conduct user training sessions and create documentation.
    Compliance
    Optimization
    Ensure compliance with labor laws, payroll regulations, and company policies.
    Recommend process improvements to enhance system utilization and efficiency.
    Required Skills
    Technical Skills
    Strong experience with UKG Ready / Kronos Workforce Ready
    Knowledge of:
    Timekeeping
    scheduling
    Payroll processing
    HRIS systems
    Experience with:
    APIs / integrations
    Data mapping and migration
    Report building
    Functional Skills
    Understanding of HR and Payroll processes
    Workforce management best practices
    Compliance and labor regulations awareness
    Soft Skills
    Strong analytical and problem solving skills
    Excellent communication and stakeholder management
    Ability to work independently and in a team
    Preferred Qualifications
    UKG (Kronos) certification is a plus
    Experience in cloud based HR systems
    Knowledge of SQL or reporting tools
    Experience in Agile / project based environments
    Education
    Bachelora €s degree in IT, HR, Business, or related field
    Nice to Have Skills
    Experience with UKG Pro, Dimensions, or Workforce Central
    Exposure to integration tools (e.g., Boomi, MuleSoft)
    Basic scripting or automation knowledge

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