Lead Phlebotomist | Western Psychiatric Hospital

Under the direction of the area supervisor, ensure that the daily activities of the department are completely accurately and on time. Maintain a safe and professional environment for clients and employees. Perform specimen collection and processing duties following established policies and procedures. Act as a coach, mentor, instructor, and resource person for new employees. Works in conjunction with and under the supervision of the medical technologists at times.

Responsibilities:

Compliance & Quality

• Follow all policies, procedures, safety, and infection prevention standards; report issues promptly
• Maintain proficiency in phlebotomy and laboratory procedures

Specimen Handling

• Collect, label, process, and package specimens accurately and on time
• Investigate and document specimen-related issues

Communication

• Provide professional service to patients, clients, and staff
• Verify orders, billing, and required information; escalate concerns as needed

Administrative Support

• Complete clerical tasks and required documentation/logs

Operations & Team Support

• Manage phlebotomy schedules and ensure adequate staffing levels
• Prioritize/delegate tasks and support team initiatives
• Maintain clean, stocked, and organized work areas

Leadership & Training

• Demonstrate strong leadership skills

• Train and mentor new staff as assigned

• High School diploma or equivalent

• Certification from an accredited Phlebotomy or Medical Assistant program is preferred.

• Minimum 2 years experience, looking for 3-4 years experience.

• Medical terminology knowledge and laboratory information system experience is preferred.

• Must have the ability to establish work priorities and handle several procedures simultaneously.

• Must interact with other departments.

Licensure, Certifications, and Clearances:

• Cardiopulmonary Resuscitation (CPR
• Comprehensive Crisis Management (CCMC
• Act 31 Child Abuse Reporting with renewal
• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran