Position Summary
The Lead Pharmacy Technician should not only lead by example in professionalism but is responsible for various tasks including creating and adjusting the daily schedule for all technicians, maintaining the stock of supplies needed in the pharmacy, helping improve inventory management and accuracy, and troubleshooting and performing routine tasks with the Parata robot.
Principal Duties and Responsibilities*
- Demonstrate professionalism, punctuality, positive attitude, and excellent customer service.
- Create and adjust daily technician schedules. · Troubleshoot and perform routine tasks on the Parata robot, including adding new drug cells.
- Maintain pharmacy supplies (toner, receipt tape, labels, office supplies).
- Improve inventory management and accuracy.
- Train new technicians.
- Understand Patient Assistance Program and fill in as needed.
- Perform various duties as assigned by Pharmacy Site Manager.
- Follow all responsibilities of the pharmacy technician position, including:
o Greet and assist patients.
o Assist pharmacist in drug distribution tasks.
o Maintain Parata robot and assist in medication retrieval.
o Utilize computer software in the pharmacy department.
o Stock and order supplies, answer phones, and provide general information to patients.
o Keep the pharmacy clean and adhere to all State and Federal laws.
o Attend mandatory staff and pharmacy department meetings.
Required Skills or Abilities*
- Embraces and personify the mission of Lawndale Christian Health Center, by performing work in a whole person way, providing for the physical, emotional and spiritual needs of staff members and patients
- Excellent interpersonal skills essential; must collaborate effectively with diverse staff and patients, demonstrating kindness and professionalism.
- Strong physical stamina and ability to stand for extended periods.
- Committed to personal integrity through punctuality, honesty, attention to detail, and a willingness to learn from others.
- Capable of working independently, taking initiative, and prioritizing tasks in alignment with clinic's mission.
- Flexibility to adapt to changing or stressful conditions.
- Adequate written and verbal communication skills for professional interaction with patients and colleagues.
Required Knowledge, Experience, or Licensure/Registration
- Pharmacy technician experience at LCHC pharmacy preferred.
- Certified Illinois pharmacy technician license preferred or ability to become certified within 3 months of hire required.
- Bilingual preferred
- High School Diploma or its equivalent
- OIG background check performed