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Lead Operating Room Nurse

Kaiser Permanente

  • Largo, MD
  • 3 days ago

    Highlights

    Calls in staff to meet minimum staffing requirements, including authorizing overtime, coordinating with other clinical teams to cover staff shortages and processes provider schedule changes when delegated by the Clinical Coordinator. Provides direct patient care, triage member calls, makes patient call-backs for providers, performs patient teaching, and performs and assists with procedures (based on provider orders) and applicable regulatory laws.

    Numbers & Facts

    LocationLargo, MD
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Year Founded1945
    Websitehttp://www.kp.org/careers

    Description

    Job Summary:

    To support the Clinical Coordinator in providing high quality customer service for both internal and external customer services for both internal and external customers.
    Essential Responsibilities:

    • Provides direct patient care, triage member calls, makes patient call-backs for providers, performs patient teaching, and performs and assists with procedures (based on provider orders) and applicable regulatory laws.
    • Coordinates patient care for hospital admissions, specialty referrals, IV care for AHC, new mom assessment protocol (OB), MCCP (Peds), and ancillary support departments.
    • Makes monthly staffing schedules and day-to-day work assignments to department staff. Assesses workloads, on an on-going basis and makes special assignments, during peak and slow periods. Collects and codes department time sheets.
    • Calls in staff to meet minimum staffing requirements, including authorizing overtime,
    • coordinating with other clinical teams to cover staff shortages and processes provider schedule changes when delegated by the Clinical Coordinator.
    • Handles difficult and problematic work situations, including resolving member issues.
    • Serves as resource for other staff members by answering questions; orients new staff, and identifies staff needs for training (and provides in-service training as needed).
    • Performs special projects as assigned by the CC.
    • Routinely provides feedback to CC for staff performance, work habits, and barriers to efficient, high quality work.
    • Assists development and revision of department procedures.
    • Performs other related duties as directed.

    Basic Qualifications:
    Experience

    • Minimum one (1) year of current experience in HMO or ambulatory setting with emphasis patient education is required.
    Education

    • N/A
    License, Certification, Registration
    • This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.
    • Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire
    OR
    • Compact License: Registered Nurse within 6 months of hire
    • Registered Nurse License (District of Columbia) within 6 months of hire
    • Basic Life Support from American Heart Association

    Additional Requirements:
    • Demonstrated effective interpersonal and communications skills are required.
    • Demonstrated knowledge of clinical systems and processes is required.
    • Experience in IV Therapy is required.
    Preferred Qualifications:

    • Previous experience in a leadership role is preferred.
    • Proficiency in the use of applicable computer software preferred.
    • BSN is preferred.

    About Company

    At Kaiser Permanente, we are relentless in our pursuit of excellence. Driven by our mission to provide the highest quality preventive medicine, we are committed to eliminating health care disparities, and to making lives better through innovation, technology, and research. Our desire to deliver the best possible care inspires us to promote wellness among our members, communities, and each other. It also fuels our belief that everyone — regardless of circumstance — deserves access to affordable care, which further drives our motivation to expand our reach. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world.

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