| Location | Minneapolis, MN |
| Salary | $59,930–$77,911 Per Year |
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Lead Medical Support Assistant - Caregiver Support
Department of Veterans Affairs Veterans Health Administration Veterans Health Administration
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Summary
This job is open to
Duties
Requirements
How you will be evaluated
Required documents
How to apply
Summary
The incumbent is an integral member of the Caregiver Support Program CSP within the Rehabilitation and Extended Care REC ICC at the Minneapolis VAHCS. The Caregiver Support Program serves Veterans and their Caregivers who are eligible for the Program of Comprehensive Assistance for Family Caregivers PCAFC and those who have general Caregiver needs.
Learn more about this agency
Summary
The incumbent is an integral member of the Caregiver Support Program CSP within the Rehabilitation and Extended Care REC ICC at the Minneapolis VAHCS. The Caregiver Support Program serves Veterans and their Caregivers who are eligible for the Program of Comprehensive Assistance for Family Caregivers PCAFC and those who have general Caregiver needs.
Learn more about this agency
Overview Help
Accepting applications
Location 1 vacancy in the following location
Minneapolis MN 1 vacancy
No matching locations found.
Work site options Telework eligible Yes-Ad Hoc only pending orientation and determined by VA current internal policies Remote job No Relocation expenses reimbursed No
Salary 59930 - 77911 per year
Pay scale & grade GS 7 Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Not required Appointment type Permanent Occupations and job series 0679 Medical Support Assistance Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No Drug test No Security clearance Other Position sensitivity and risk Non-sensitive NS Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type Credentialing Suitability Fitness Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number CBSY-13100905-27-AP Control number 890159700
This job is open to Help Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency This announcement is open to current permanent employees of the facility including CBOC employees. The public and employees of other Federal agencies should apply to announcement CBSY-13100904-27-AP
NOTE The 2-page Resume requirement does not apply to this position.
Videos Duties Help VA Careers - Medical Support Assistant httpsyoutube.comembedEE9c4XkaELo
Duties may include but not be limited to
Plans distributes and balances workload among employees in accordance with priorities established workflow job specialization and the capabilities of the employees. Sets and adjusts short-term priorities. Assures timely accomplishment of the workload. Promotes team building.
Performs a variety of administrative functions which includes management of programclinic day-to-day operations and assisting with clinic access contingency plans assuring coverage of all areas of responsibility conducting ongoing reviews to ensure quality of work ensuring timely & accurate scheduling of appointments providing guidance to staff members to include changes in policies and procedures distributing and balancing workload.
Manages clinic appointments using established business rules including but not limited to consultations scheduling electronic wait lists recall reminder encounter action required reports insurance capture AudioCare and missed opportunities.
Possesses knowledge of VHA Directives Facility Policies and Standards of Practice and DepartmentProgram Policies and Standards of Practice as related to appointment scheduling processes and procedures consult management and access to care. Applies this knowledge to clinicprogram operational activities.
Maintains records and statistical data as requested for the purpose of clinic utilization access and efficiency reports. Collects and compiles information as needed to carry out the work of the program clinic and department.
Possesses knowledge of quality assuranceperformance improvement and system redesign principles. Conducts routine audits as related to appointment scheduling and consult management. Creates and implements ways to eliminate or reduce significant bottlenecks and barriers to efficiencies.
OrientsInstructs staff in basic and administrative policies and procedures related to appointment scheduling consult management and other clinicprograms administrative reference materials and written instructions. Updates online resources for training and communicates to department staff.
Is aware of safety concerns regulations policies and procedures and employs appropriate safety practices.
Hears and resolves complaints from employees. Refers group grievances and more serious unresolved complaints to a higher-level supervisor.
Utilizes a variety of telehealth technology is able to determine the most appropriate technology to utilize in a variety of situations.
Possesses advanced knowledge of medical terminology and abbreviations.
Demonstrates ability to effectively communicate with clinicians and correctly interpret medical records. Ability to communicate tactfully and effectively both orally and in writing in order to meet clinicprogram objectives. This may include preparing reports in various formats and presenting data to various organizational levels.
Routinely and timely shares pertinent information.
Works with the rehabilitation team and Department Leadership to develop and maintain agency level operating procedures to ensure smooth operation of outpatient clinics.
Refers all questions requiring immediate medical attention to appropriate health care team member.
Fields and resolves customer complaints. Refers more serious unresolved complaints to a higher level supervisor.
Routinely explains technical procedures related to the telehealth technology to Veterans Caregivers and VA providers to assist in the completion of telehealth visits.
Work Schedule Monday-Friday 800am-430pm
Telework Ad Hoc only based upon successful completion of orientation and agency business practices
Virtual This is not a virtual position.
Functional Statement 000000
Relocation Recruitment Incentives Not Authorized Permanent Change of Station PCS Not Authorized
Requirements Help
Conditions of employment You must be a U.S. Citizen to apply for this job.
To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
Selective Service Registration is required for males born after 12311959.
Must be proficient in written and spoken English.
Subject to backgroundsecurity investigation.
Selected applicants will be required to complete an online onboarding process. Acceptable forms of identification will be required to complete pre-employment requirements httpswww.uscis.govi-9-centralform-i-9-acceptable-documents. Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel HCP.
Complete all application requirements detailed in the Required Documents section of this announcement.
As a condition of employment for accepting this position you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest we may consideryour performance and conductthe needs and interests of the agencywhether your continued employment would advance organizational goals of the agency or the Government andwhether your continued employment would advance the efficiency of the Federal service.
Upon completion of your trial period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
Qualifications
Applicants pending the completion of educational or certificationlicensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.
Basic Requirements
Citizenship Be a citizen of the United States U.S.. Non-citizens may be appointed when it is not possible to recruit qualified citizens according to 38 U.S.C. § 7407a.
Experience No experience required.
Education High school diploma General Education Development equivalency certificate or proficiency certificate from a State or territorial-level Board or Department of Education.
LicensureCertificationRegistration None
English Language Proficiency Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. § 7403f.
May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation only applicable to current VHA employees who are in this occupation and meet the criteria.
GRADE REQUIREMENTS Lead Medical Support Assistant GS-7
Experience One year of experience equivalent to the GS-6 grade level Examples of experience may include
Assignment The Lead MSA is responsible for the coordination of Advanced MSA assignments and workflow found in an interdisciplinary unit. The Lead MSA is responsible for daily workload assessments assigning work and assuring proper staffing coverage evaluating training records and determining training needs of MSAs to provide support across interdisciplinary settings. The Lead assists the unit with complex and non-standard procedures including clinical flow processes related to access to care across multiple clinics specialties andor community resources. Assignments at this level include but are not limited to ensuring accurate and timely scheduling of appointments providing guidance to staff members to include changes in policies and procedures creating and maintaining employee work schedules and acting as a liaison among Advanced MSA staff patients and other interdisciplinary staff to resolve day-to-day conflicts.
Demonstrated Knowledge Skills and Abilities Candidates must demonstrate all of the KSAs below
Advanced knowledge of medical terminology and a wide range of clinical flow processes relating to access to care across multiple clinics specialties andor community resources.
Skill in communicating with individuals to obtain the desired effect and coordinating with a variety of interdisciplinary care team staff.
Ability to utilize numerous advanced patient systems in support of multiple clinics in an interdisciplinary setting.
Ability to organize work set priorities and delegate tasksresponsibilities in order to meet deadlines.
Ability to provide staff development and training.
Ability to manage staffing requirements manage workflow priorities and adjust the flow of work to meet team and patient needs. This includes the ability to follow-up on pending issues and demonstrate an understanding of the impact of incomplete work across multiple clinics.
Reference For more information on this qualification standard please visit httpswww.va.govohrmQualificationStandards.
The full performance level of this vacancy is GS-7.
Physical Requirements You will be asked to participate in a pre-employment examination or evaluation as part of the pre-employment process for this position. Questions about physical demands or environmental factors may be addressed at the time of evaluation or examination.
Education Note Only education or degrees recognized by the U.S. Department of Education from accredited colleges universities schools or institutions may be used to qualify for Federal employment. You can verify your education here httpope.ed.govaccreditation. If you are using foreign education to meet qualification requirements you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information visit httpssites.ed.govinternationalrecognition-of-foreign-qualifications.
Additional information Under the Fair Chance to Compete Act the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process visit Human Resources and AdministrationOperations Security and Preparedness HRAOSP at The Fair Chance Act.
Reasonable Accommodation RA Requests If you believe you have a disability i.e. physical or mental covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position after notification of the adjudication of your request you will receive an email invitation to complete the USA Hire Competency Based Assessments based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement nor does it guarantee further consideration for additional positions.
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38 and are not covered by the Schedule A excepted appointment authority.
If you are unable to apply online or need an alternate method to submit documents please reach out to the Agency Contact listed in this Job Opportunity Announcement.
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Candidates should be committed to improving the efficiency of the Federal government passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
Benefits Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Eligible applications will be reviewed and referred in the following order
Current permanent VA employees of the facility. All other permanent VA employees. Current permanent Federal employees of other agencies. All other applicants.
IN DESCRIBING YOUR EXPERIENCE PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Your application resume C.V. andor supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Your qualifications will be evaluated based on your application materials e.g. resume supporting documents your responses on the application questionnaire and your responses to all assessments required for this position. You will be assessed on the following Competencies for this position
Customer Service Flexibility Integrity Honesty Interpersonal Skills Reading Comprehension Reasoning Self-Management Teamwork
Experience refers to paid and unpaid experience including volunteer work done through National Service programs e.g. Peace Corps AmeriCorps and other organizations e.g. professional philanthropic religions spiritual community student social. Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate e.g. on resume or during interview or hiring process gain additional knowledge regarding a candidates abilities and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA career development services for our existing Veterans and coaching and reintegration support for military service members.
Benefits Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents Required Documents Help
To apply for this position you must provide a complete Application Package which includes
Long-form resume Curriculum vitae CV SF-50 Notification of Personnel Action
The following documents are accepted and may be required if applicable to your eligibility andor qualifications for this position. Please ensure you have included all documents required for your application such as a copy of your transcript if using education to qualify SF-50s currentformer Federal employees etc.
Cover Letter Long-form resume Curriculum vitae CV
Highly Recommend Write to the Knowledge Skills and Abilities KSAs on a separate document - KSAs are found under qualificationgrade requirements in the announcement.
Performance Appraisal SF-50 Notification of Personnel Action Transcript
Veterans Preference When applying for Federal Jobs eligible Veterans should claim preference for 5pt TP 10pt CPCPSXP or for Sole Survivor Preference SSP in the questionnaire. You must provide a legible copy of your DD214s which shows dates and character of service honorable general etc.. If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service character of service honorable general etc. and dates of impending separation. Additionally disabled veterans and others eligible for 10-point preference such as widows or mothers of eligible Veterans must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans Preference please visit Feds Hire Vets - Veterans - Job Seekers - Veterans Preference.
Veterans preference does not apply for internal or other current permanent Federal agency employees.
If you are relying on your education to meet qualification requirements
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance andor degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply Help
Please read the entire announcement and all the instructions before you begin an application. To apply for this position you must complete the initial online application to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 1159 PM ET on the closing date of the announcement to receive consideration. To preview the application questionnaire click httpsapply.usastaffing.govViewQuestionnaire13100905. The application process is as follows
To begin click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume andor other supporting documents.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 1159 PM ET on the announcement closing date 11022026.
If you are required to complete any USA Hire Assessments you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally in USAJOBS you can click Track this application to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside at least 3 hours to take the USA Hire Assessments however most applicants complete the assessments in less time. If you need to stop the assessments and continue later you can re-use your unique assessment link. NOTE Your responses to the USA Hire Assessments will be reused for one year in most cases from the date you complete an assessment. If future applications you submit require completion of the same assessments your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at httpssupport-usahire.opm.govhcen-us.
To update your application including supporting documentation During the announcement open period return to your USAJOBS account find your application record and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status httpshelp.usajobs.govhow-to. Your application status page is where you can view your application status USA Hire assessment completion status and review your notifications sent by the hiring agency regarding your application.
NOTE It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
Agency contact information Amber Penry Phone 217-554-5961 Fax 217-554-4585 Email amber.penryva.gov
Address Minneapolis VA Medical Center One Veterans Drive Minneapolis MN 55417 US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages including all required documents and the vacancy announcement closes we will review applications to ensure qualification and eligibility requirements are met. After the review is complete a referral certificates is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel HCP. It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who during the influenza season work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include but are not limited to VA hospitals and associated clinics community living centers CLCs community-based outpatient clinics CBOCs domiciliary units Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed clinical and administrative remote and onsite paid and without compensation full- and part-time employees intermittent employees fee basis employees VA contractors researchers volunteers and health professions trainees HPTs who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents interns fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries
Equal Employment Opportunity EEO Policy
Financial suitability
New employee probationary period
Privacy Act
Reasonable accommodation policy
Selective Service
Signature and false statements
Social security number request
Required Documents Help
To apply for this position you must provide a complete Application Package which includes
Long-form resume Curriculum vitae CV SF-50 Notification of Personnel Action
The following documents are accepted and may be required if applicable to your eligibility andor qualifications for this position. Please ensure you have included all documents required for your application such as a copy of your transcript if using education to qualify SF-50s currentformer Federal employees etc.
Cover Letter Long-form resume Curriculum vitae CV
Highly Recommend Write to the Knowledge Skills and Abilities KSAs on a separate document - KSAs are found under qualificationgrade requirements in the announcement.
Performance Appraisal SF-50 Notification of Personnel Action Transcript
Veterans Preference When applying for Federal Jobs eligible Veterans should claim preference for 5pt TP 10pt CPCPSXP or for Sole Survivor Preference SSP in the questionnaire. You must provide a legible copy of your DD214s which shows dates and character of service honorable general etc.. If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service character of service honorable general etc. and dates of impending separation. Additionally disabled veterans and others eligible for 10-point preference such as widows or mothers of eligible Veterans must also submit an SF-15 Application for 10 Point Veteran Preference with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans Preference please visit Feds Hire Vets - Veterans - Job Seekers - Veterans Preference.
Veterans preference does not apply for internal or other current permanent Federal agency employees.
If you are relying on your education to meet qualification requirements
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore provide only the attendance andor degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply Help
Please read the entire announcement and all the instructions before you begin an application. To apply for this position you must complete the initial online application to include the initial online questionnaire and submission of the required documentation specified in the How to Apply and Required Documents section. The complete application package must be submitted by 1159 PM ET on the closing date of the announcement to receive consideration. To preview the application questionnaire click httpsapply.usastaffing.govViewQuestionnaire13100905. The application process is as follows
To begin click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume andor other supporting documents.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 1159 PM ET on the announcement closing date 11022026.
If you are required to complete any USA Hire Assessments you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally in USAJOBS you can click Track this application to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside at least 3 hours to take the USA Hire Assessments however most applicants complete the assessments in less time. If you need to stop the assessments and continue later you can re-use your unique assessment link. NOTE Your responses to the USA Hire Assessments will be reused for one year in most cases from the date you complete an assessment. If future applications you submit require completion of the same assessments your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at httpssupport-usahire.opm.govhcen-us.
To update your application including supporting documentation During the announcement open period return to your USAJOBS account find your application record and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status httpshelp.usajobs.govhow-to. Your application status page is where you can view your application status USA Hire assessment completion status and review your notifications sent by the hiring agency regarding your application.
NOTE It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
Expand Hide how to apply
Agency contact information Amber Penry Phone 217-554-5961 Fax 217-554-4585 Email amber.penryva.gov
Address Minneapolis VA Medical Center One Veterans Drive Minneapolis MN 55417 US
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages including all required documents and the vacancy announcement closes we will review applications to ensure qualification and eligibility requirements are met. After the review is complete a referral certificates is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel HCP. It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who during the influenza season work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include but are not limited to VA hospitals and associated clinics community living centers CLCs community-based outpatient clinics CBOCs domiciliary units Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed clinical and administrative remote and onsite paid and without compensation full- and part-time employees intermittent employees fee basis employees VA contractors researchers volunteers and health professions trainees HPTs who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents interns fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries
Equal Employment Opportunity EEO Policy
Financial suitability
New employee probationary period
Privacy Act
Reasonable accommodation policy
Selective Service
Signature and false statements
Social security number request
Veterans Health Administration
OUR MISSION To fulfill President Lincolns promise To care for those who have served in our nations military and for their families caregivers and survivors - by serving and honoring the men and women who are Americas Veterans. How would you like to become a part of a team providing compassionate whole health care to Veterans
The Minneapolis VA Health Care System serves more than 100000 Veterans across 15 locations. The Minneapolis VA Medical Center a Level 1A Complexity Facility located adjacent to Minnehaha Regional Park provides comprehensive tertiary care spanning medicine surgery mental health physical medicine and rehabilitation neurology oncology dentistry geriatrics and extended care. The system includes the Minneapolis VA Medical Center and 13 Community Based Outpatient Clinics in Minnesota Albert Lea Ely Hibbing Mankato Maplewood Ramsey Rochester Shakopee and St. James and Wisconsin Chippewa Falls Hayward Rice Lake and Superior.
The Minneapolis VA is an academic medical center and teaching hospital equipped with advanced technology four major research centers and multiple Regional and National Specialty Care Centers.
Minnesota known as the Land of 10000 Lakes is consistently recognized for high quality of life offering residents year-round outdoor recreation cultural amenities and strong community engagement
For additional information about services and programs visit VA Minneapolis Health Care - Veterans Affairs.
Agency contact information Amber Penry Phone 217-554-5961 Fax 217-554-4585 Email amber.penryva.gov
Address Minneapolis VA Medical Center One Veterans Drive Minneapolis MN 55417 US
Visit our careers page
Learn more about what its like to work at Veterans Health Administration what the agency does and about the types of careers this agency offers.
httpwww.va.govjobs
Summary
The incumbent is an integral member of the Caregiver Support Program CSP within the Rehabilitation and Extended Care REC ICC at the Minneapolis VAHCS. The Caregiver Support Program serves Veterans and their Caregivers who are eligible for the Program of Comprehensive Assistance for Family Caregivers PCAFC and those who have general Caregiver needs.
Learn more about this agency
Overview Help
Accepting applications
Location 1 vacancy in the following location
Minneapolis MN 1 vacancy
No matching locations found.
Work site options Telework eligible Yes-Ad Hoc only pending orientation and determined by VA current internal policies Remote job No Relocation expenses reimbursed No
Salary 59930 - 77911 per year
Pay scale & grade GS 7 Promotion potential None
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Not required Appointment type Permanent Occupations and job series 0679 Medical Support Assistance Supervisory status No Federal service type This job is in the Excepted Service Represented by a union No Drug test No Security clearance Other Position sensitivity and risk Non-sensitive NS Low Risk
Announcement number CBSY-13100905-27-AP Control number 890159700
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