Lead Medical Assistant
Join Desert Orthopaedic Center
Desert Orthopaedic Center is dedicated to providing exceptional, cost-effective orthopaedic care to our community. Our physicians are supported by a team of highly skilled and experienced professionals who are committed to delivering outstanding patient care and service. We are seeking an enthusiastic, dependable, and experienced Lead Medical Assistant to join our Orthopaedic team.
This leadership role is ideal for a highly organized professional who thrives in a fast-paced environment, embraces daily challenges, and is passionate about supporting both patients and clinical staff.
Position Summary
The Lead Medical Assistant serves as a clinical and operational leader within the practice, supporting physicians and staff while ensuring efficient patient flow and exceptional patient care. The ideal candidate will possess strong clinical and administrative skills, excellent communication abilities, and the flexibility to adapt to changing priorities in a busy orthopaedic setting.
Responsibilities
- Lead and support back-office clinical operations and staff.
- Assist physicians with patient examinations, procedures, and treatments.
- Coordinate daily clinic workflow to ensure efficiency and quality patient care.
- Room patients, obtain vital signs, document medical histories, and prepare examination rooms.
- Perform surgery scheduling and coordinate patient care activities.
- Maintain accurate and timely documentation within the electronic medical record system.
- Assist with patient education and follow-up care instructions.
- Ensure compliance with clinical policies, procedures, and safety standards.
- Train, mentor, and support medical assistant staff as needed.
- Collaborate effectively with physicians, providers, clinical staff, and administrative teams.
- Troubleshoot daily operational challenges and help implement workflow improvements.
Qualifications Required
- Medical Assistant Certification.
- Minimum of one (1) year of Lead Medical Assistant or Back Office Lead experience in a healthcare setting.
- Minimum of one (1) year of clinical and administrative medical office experience.
- Strong computer proficiency and ability to learn new systems quickly.
- Experience with Electronic Health Records (EHR/EMR); ModMed experience preferred.
- Excellent written and verbal communication skills.
- Ability to interact professionally with physicians, patients, and staff.
- Strong organizational skills and exceptional attention to detail.
- Ability to multitask and prioritize responsibilities in a fast-paced environment.
- Positive attitude, professionalism, and strong work ethic.
- Team-oriented mindset with a willingness to accept and implement constructive feedback.
- Surgery scheduling experience
Preferred but not required
- Orthopaedic experience.
- Bilingual (English/Spanish).
- Certified Phlebotomist credential.
- Previous experience training or mentoring clinical staff.
Physical Requirements
- Ability to stand for more than 4 hours per day.
- Ability to sit for more than 3 hours per day.
- Ability to work on a computer for more than 6 hours per day.
Benefits
- Competitive compensation
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Paid time off
- Tuition reimbursement
- Profit sharing
- Referral program
- Travel reimbursement
- Pet insurance
- Free parking
- On-the-job training
- Opportunities for advancement
Location Requirements
Candidates must be able to commute to all 5 locations. Relocation to the area prior to employment is required if not currently local.
Why Join Us?
At Desert Orthopaedic Center, you'll have the opportunity to work alongside experienced physicians and healthcare professionals in a collaborative environment where your leadership, clinical expertise, and commitment to patient care are valued. If you are adaptable, detail-oriented, organized, and ready to make a positive impact, we encourage you to apply.
Our primary goal is excellence in the care of our patients. We are committed to providing streamlined, efficient, subspecialty, state-of-the-art orthopaedic care of the highest quality found anywhere in the nation along with a highly respected, one of a kind, group of physicians.