Lead Medical Assistant

Description

The Medical Assistant 4 is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Medical Assistant 4 assumes ownership and leads advanced and highly specialized administrative/operational/customer support duties that require independent initiative and judgment.

Responsibilities

The Medical Assistant 4 is a specialty requiring a variety of skills including, but not limited to: clinical duties such as discussing symptoms and gathering and inputting information into the electronic medical records system, taking vital signs, giving injections, performing diagnostic tests, collecting specimens, drawing blood, sterilizing and cleaning equipment, and maintaining examination rooms at an outpatient care site. Collaborates closely with Physicians and Nurses. Delivers direct patient care dependent on what active certification allows. Decisions are regarding the daily priorities for an administrative work group and/or external vendors including coordinating work activities and monitoring progress towards schedules/goals, and often oversees work of others and/or is the primary administrative owner of a main process, program, product or technology. Works within broad guidelines with little oversight.

Required Qualifications

• 2 - 4 years of Medical Assistant experience in 'back-office' direct patient care.
• 1 - 5 years of direct leadership experience.
• Applicable diploma or certification in field of study (RMA/CMA).
• Current CPR certification.
• This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
• Must be a team player with excellent communication skills.
• Hands-on professional Phlebotomy experience.
• Experience in a fast pace/high volume environment.
• Basic computer knowledge and experience with MS Outlook.
• Ability to travel to multiple site locations.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
• Reliable transportation, proof of auto insurance, and a clean driving record through DMV.
• This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits.

Preferred Qualifications

• Bilingual
• Certified Phlebotomist
• Experience with Electronic Medical Records
• Experience with HEDIS measures
• Active Medical Assistant Certification or Registration from the following: American Association of Medical Assistant (AAMA), National Healthcareer Association, American Registry of Medical Assistants, National Association for Health Professionals, and/or American Medical Technologist

Additional Information:

Vaccine Policy

Humana and its subsidiaries require vaccinated associates who work outside of their home to submit proof of vaccination, including COVID-19 boosters. Associates who remain unvaccinated must either undergo weekly negative COVID testing OR wear a mask at all times while in a Humana facility or while working in the field.

Scheduled Weekly Hours

40