Lead, Medical Assistant (3343)

US Heart and Vascular is in need of a Lead Medical Assistant to join Memorial Cardiology Associates in Houston TX.

Responsibilities:

Leadership & Team Development

• Lead, mentor, and support Medical Assistants in daily operations.
• Train new Medical Assistants, ensuring competency and adherence to clinical workflows.
• Serve as a role model by demonstrating professionalism, accountability, positivity, and strong communication skills.
• Provide coaching, guidance, and support to team members while fostering teamwork and collaboration.
• Assist with conflict resolution and promote a positive, patient-centered culture.

Clinical & Operational Oversight

• Assist staff with prior authorizations, cardiac clearances, and other clinical administrative tasks.
• Ensure all EKGs and clinical documents are scanned
• Monitor daily task completion and help maintain efficient patient flow.
• Assist with scheduling hospital procedures and other clinical support functions.
• Assist physicians with procedures as needed
• Create weekly Medical Assistant schedules to send to Clinical Manager.
• Address and manage workflow assignments when team members are out of office.

Inventory & Resource Management

• Monitor inventory levels of medical and clinical supplies.
• Ensure exam rooms and clinical areas remain properly equipped and operational.

Quality, Compliance & Patient Care

• Promote compliance with HIPAA, OSHA, infection control, and organizational policies.
• Ensure accuracy in patient documentation, medication reconciliation, vital signs, and EKG procedures.
• Maintain high standards of patient service, confidentiality, and professionalism.
• Support patient safety initiatives and respond appropriately to urgent clinical situations within scope of practice.
• Ensure staff consistently follow clinical protocols and best practices.

Requirements:

• Certified or Registered Medical Assistant preferred.
• Demonstrated leadership, communication, and organizational skills.
• Strong knowledge of cardiology clinical workflows and Electronic Health Records (EHR) systems.
• Ability to prioritize tasks, manage multiple responsibilities, and support a fast-paced clinical environment.
• Proven ability to train, mentor, and develop team members.
• Commitment to excellent patient care and continuous process improvement.

Why Choose Us?

• Comprehensive benefits package
• Monday-Friday schedule
• CME allowance

About Memorial City:

Memorial City is a vibrant, Mixed-use district in West Houston, Texas, known for its combination of commercial, residential and recreational spaces. Anchored by the sprawling Memorial City Mall, the area offers a wide range of shopping, dining, and entertainment options. Memorial Hermann Memorial City Medical Center, one of the largest hospitals in the region, serves as a key landmark, providing top-tier healthcare services. The area is also home to several corporate offices, luxury hotels, and high-end apartments, making it a dynamic hub for both professionals and families. with easy access to major highways like I-10, Memorial City is conveniently located for those commuting to downtown Houston or the Energy Corridor, making it a desirable place to live, work, and visit.