| Location | Washington, DC |
| Industry | Government and Military |
| Salary | $121,785–$158,322 Per Year |
| Company Size | 10,000 employees or more |
| Website | https://www.usajobs.gov/Search?d=TR |
Summary
This position is located at Bureau of the Fiscal Service, End User Operations Branch. As a lead IT Specialist (CUSTSPT), you will provide end-user operational support and ensure IT System compliance. The mission of the User Services Division is to evaluate, integrate and support innovative technologies and workplace services to help Fiscal Service program areas achieve their goals.
Learn more about this agency
Summary
This position is located at Bureau of the Fiscal Service, End User Operations Branch. As a lead IT Specialist (CUSTSPT), you will provide end-user operational support and ensure IT System compliance. The mission of the User Services Division is to evaluate, integrate and support innovative technologies and workplace services to help Fiscal Service program areas achieve their goals.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following locations:
Washington, DC
Hyattsville, MD
No matching locations found.
Work site options
Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $121,785 - $158,322 per year Pay scale & grade
GS 13
Promotion potential 13
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No
Drug test No Security clearance Not Required Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number 26-FS-13014405-P Control number 880725100
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
Videos
Duties
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IMPORTANT PLEASE READ This announcement contains a two-phase process. Upon completion of Phase 1, you must click on the exclusive link to complete the manual assessment. The next phase it will take one hour, at a minimum, to complete.
As a Lead IT Specialist (CUSTSPT), you will:
Requirements
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Conditions of employment
Key Requirements:
Qualifications
You must meet the following requirements by the closing date of this announcement. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.
Specialized Experience for the GS-13, you must have one year (full 52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position is defined as:
In addition to meeting specialized experience, at the GS-13 level, individuals must have experience demonstrating each of the following competencies: Attention to Detail, Customer Service, Decision Making, Information Management, Interpersonal Skills, Oral Communication, Problem Solving, Teamwork, and Technical Competence.
A work sample may be used to determine if you meet the required proficiency levels. You will receive a sample job task or scenario to complete; or you will provide a writing sample.
For the required proficiency levels and competency definitions, please see the following link: Competency-Based Qualification Standard for the Information Technology Management Series, 2210
For Phase 2, you will access the exclusive link to complete the manual assessment provided at the end of the questionnaire.
Education
Additional information
OTHER INFORMATION:
Our comprehensive benefits are very generous. Our benefits package includes:
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a "not qualified" determination.
To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment and a manual assessment (Phase 2) that measures critical IT competencies needed to perform the job.
Phase 1: Your will complete the application, questionnaire, and online assessment. Set aside two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Rating: Your application will be evaluated in the following areas: Accountability, Attention to Detail, Customer Service, Decision Making, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Reading Comprehension, Reasoning, Self-Management, Stress Tolerance, and Teamwork
The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
Phase 2: You will access the exclusive link to complete the manual assessment provided at the end of the questionnaire. Please be sure to allow sufficient time to complete the questions before the close date of the second announcement. Failure to complete the narrative questions will result in an incomplete application and no further consideration will be given. Your narrative responses will be rated by a Subject Matter Expert (SME) to determine your level of proficiency.
Your assessment results will provide a rating that places you into one of three quality categories: Category A (highest quality), Category B (well-qualified), or Category C (qualified). Your category placement determines if you'll be referred to the hiring manager.
Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category.Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.
If you are a displaced or surplus Federal employee eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), achieve a well-qualified score of 90 or higher to receive priority consideration.
To preview the application questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/13014405
Optional Essay Questions: Applicants may choose to respond to four short essay questions (200 words max each) to help us better understand your alignment with the agency's mission. These responses are optional and will not affect the applicant's eligibility
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) Please limit your resume to two-pages. Applicants with resumes exceeding two-pages will be removed from consideration. To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. For resume writing guidance, please visit USAJOBS Help Center - How do I write a resume for a federal job?
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation. In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
How to Apply
Help
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, click here to go to our Career Information Sessions webpage.
Fiscal Service provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
IN ORDER TO COMPLETE BOTH PHASES, YOU WILL NEED TO SUBMIT YOUR APPLICATION IN BOTH ANNOUNCEMENTS. To do this:
Click on the link provided in the last question of announcement number 1 (this announcement). This will open a new window to the second announcement.
Before completing the application in the new window, click back to announcement number 1 (this announcement) and finish the remaining steps through submitting your application.
Click back on the second (new) window for announcement number 2. You will need to click on the APPLY button on the second announcement and go through the 5 steps in USA Jobs to get to the narrative questions.
Review and submit your second announcement application.
Once completed, BOTH announcements should show the Application Status as Application Submitted. Please do not share the link with anyone else, as the exclusive link is for you to complete your application. Suggested length for each job element response is no more than 2500 characters. Please allow sufficient time to complete before midnight on the close date of the announcement. The narrative responses are expected to take one hour, at a minimum. Non-detailed and answers such as N/A, see resumé, etc. will be deemed ineligible.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
For more information regarding the job and applicant status, please refer to USAJOBS Help Center - How to see your application and job status.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov.
To learn more, please visit our page at: Treasury.gov/fairchanceact.
Agency contact information
Applicant Call Center
Phone 304-480-7300 Email fiscalserviceinquiries@fiscal.treasury.gov Address User Services Division
Treasury Common Services Center
Parkersburg, WV 26101
US
Next steps
YOU MUST COMPLETE THE PHASE 2 QUESTIONS. Failure to complete the narrative questions will result in an incomplete application and no further consideration will be given.Once the online questionnaire is received, you will receive an acknowledgement email. After the Phase 2 announcement closes, we will review your resumé and transcript(s), if appropriate, to ensure you meet the basic qualification requirements. Your application will then be reviewed by a SME to determine your level of proficiency. We may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
Please note, you will only receive status updates in the first announcement.
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible). Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) Please limit your resume to two-pages. Applicants with resumes exceeding two-pages will be removed from consideration. To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. For resume writing guidance, please visit USAJOBS Help Center - How do I write a resume for a federal job?
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation. In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
How to Apply
Help
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, click here to go to our Career Information Sessions webpage.
Fiscal Service provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
IN ORDER TO COMPLETE BOTH PHASES, YOU WILL NEED TO SUBMIT YOUR APPLICATION IN BOTH ANNOUNCEMENTS. To do this:
Click on the link provided in the last question of announcement number 1 (this announcement). This will open a new window to the second announcement.
Before completing the application in the new window, click back to announcement number 1 (this announcement) and finish the remaining steps through submitting your application.
Click back on the second (new) window for announcement number 2. You will need to click on the APPLY button on the second announcement and go through the 5 steps in USA Jobs to get to the narrative questions.
Review and submit your second announcement application.
Once completed, BOTH announcements should show the Application Status as Application Submitted. Please do not share the link with anyone else, as the exclusive link is for you to complete your application. Suggested length for each job element response is no more than 2500 characters. Please allow sufficient time to complete before midnight on the close date of the announcement. The narrative responses are expected to take one hour, at a minimum. Non-detailed and answers such as N/A, see resumé, etc. will be deemed ineligible.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
For more information regarding the job and applicant status, please refer to USAJOBS Help Center - How to see your application and job status.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov.
To learn more, please visit our page at: Treasury.gov/fairchanceact.
Expand Hide how to apply
Agency contact information
Applicant Call Center
Phone 304-480-7300 Email fiscalserviceinquiries@fiscal.treasury.gov Address User Services Division
Treasury Common Services Center
Parkersburg, WV 26101
US
Next steps
YOU MUST COMPLETE THE PHASE 2 QUESTIONS. Failure to complete the narrative questions will result in an incomplete application and no further consideration will be given.Once the online questionnaire is received, you will receive an acknowledgement email. After the Phase 2 announcement closes, we will review your resumé and transcript(s), if appropriate, to ensure you meet the basic qualification requirements. Your application will then be reviewed by a SME to determine your level of proficiency. We may interview the best-qualified applicants. After making a tentative job offer, we will conduct any required suitability and/or security background investigation.
Please note, you will only receive status updates in the first announcement.
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
Expand Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Bureau of the Fiscal Service
PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended.
The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.
Agency contact information
Applicant Call Center
Phone 304-480-7300 Email fiscalserviceinquiries@fiscal.treasury.gov Address User Services Division
Treasury Common Services Center
Parkersburg, WV 26101
US
Visit our careers page
Learn more about what it's like to work at Bureau of the Fiscal Service, what the agency does, and about the types of careers this agency offers.
https://fiscal.treasury.gov/careers/
Summary
This position is located at Bureau of the Fiscal Service, End User Operations Branch. As a lead IT Specialist (CUSTSPT), you will provide end-user operational support and ensure IT System compliance. The mission of the User Services Division is to evaluate, integrate and support innovative technologies and workplace services to help Fiscal Service program areas achieve their goals.
Learn more about this agency
Overview
Help
Accepting applications
Location
1 vacancy in the following locations:
Washington, DC
Hyattsville, MD
No matching locations found.
Work site options
Telework eligible Yes-as determined by the agency policy. Remote job No Relocation expenses reimbursed No Salary $121,785 - $158,322 per year Pay scale & grade
GS 13
Promotion potential 13
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Work schedule Full-time Travel Required Occasional travel - You may be expected to travel for this position.
Appointment type Permanent
Occupations and job series
Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No
Drug test No Security clearance Not Required Financial disclosure required No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number 26-FS-13014405-P Control number 880725100
Department of the Treasury
The Department of the Treasury is organized into two major components - the Departmental Offices and the operating bureaus. Treasury Bureaus make up 98% of the Treasury work force and are responsible for carrying out specific operations assigned to the Department. The Department of the Treasury includes:
*Departmental Offices (DO)
The Departmental Offices (DO)are primarily responsible for the formulation of policy and management of the Department as a whole, while the operating bureaus carry out the specific operations assigned to the Department.
*Bureau of Engraving & Printing (BEP)
The Bureau of Engraving & Printing (BEP) designs and manufactures U.S. currency, securities, and other official certificates and awards.
*Internal Revenue Service (IRS)
The Internal Revenue Service (IRS) is the largest of Treasury's bureaus. It is responsible for determining, assessing, and collecting internal revenue in the United States.
Alcohol and Tobacco Tax and Trade Bureau (TTB)
The Alcohol and Tobacco Tax and Trade Bureau (TTB) is responsible for enforcing and administering laws covering the production, use, and distribution of alcohol and tobacco products. TTB also collects excise taxes for firearms and ammunition.
Bureau of the Fiscal Service
The Bureau of the Fiscal Service was formed from the consolidation of the Financial Management Service and the Bureau of the Public Debt. Its mission is to promote the financial integrity and operational efficiency of the U.S. government through exceptional accounting, financing, collections, payments, and shared services.
The Financial Crimes Enforcement Network (FinCEN) The Financial Crimes Enforcement Network (FinCEN) supports law enforcement investigative efforts and fosters interagency and global cooperation against domestic and international financial crimes. It also provides U.S. policy makers with strategic analyses of domestic and worldwide trends and patterns.
Inspector General
The Inspector General conducts independent audits, investigations and reviews to help the Treasury Department accomplish its mission; improve its programs and operations; promote economy, efficiency and effectiveness; and prevent and detect fraud and abuse.
Office of the Comptroller of the Currency (OCC)
The Office of the Comptroller of the Currency (OCC) charters, regulates, and supervises national banks to ensure a safe, sound, and competitive banking system that supports the citizens, communities, and economy of the United States.
Treasury Inspector General for Tax Administration (TIGTA)
The Treasury Inspector General for Tax Administration (TIGTA) provides leadership and coordination and recommends policy for activities designed to promote economy, efficiency, and effectiveness in the administration of the internal revenue laws. TIGTA also recommends policies to prevent and detect fraud and abuse in the programs and operations of the IRS and related entities.
U.S. Mint
The U.S. Mint designs and manufactures domestic, bullion and foreign coins as well as commemorative medals and other numismatic items. The Mint also distributes U.S. coins to the Federal Reserve banks as well as maintains physical custody and protection of our nation's silver and gold assets.