About This Opportunity
CTI Staffing is partnering with a well-established life sciences manufacturing organization to find a Lead IT Engineer for their site in Bloomington, IN.
This is a hands-on technical leadership role in a regulated environment. You will be the final escalation point for infrastructure issues, own change and release processes, and help shape the roadmap across on-prem and cloud. It is a contract-to-hire role with a clear path to a permanent seat.
What You’ll Do
- Act as the top escalation point for infrastructure incidents, outages, and vendor escalations
- Run major incident response and coordinate resolution across teams
- Own incident, request, change, release, and CMDB processes in ServiceNow
- Oversee patching and maintenance for validated and non-validated systems with QA and compliance
- Guide firewall, network segmentation, and identity security (SSO, MFA, Zero Trust)
- Contribute to infrastructure roadmaps across on-prem, Azure, and AWS
- Lead BCP and disaster recovery testing and vulnerability remediation
- Mentor senior engineers and work with offshore support teams
Requirements
What You Bring
Must-Have:
- 5+ years in progressive IT infrastructure roles, including 2+ years in a lead or senior capacity
- Hands-on Windows Server, plus Hyper-V or VMware
- Hands-on Azure (IaaS/PaaS) and Microsoft 365
- ServiceNow or similar ITSM, including change, release, and CMDB
- Firewall, LAN/WAN, and wireless experience (Cisco, Fortinet, or similar)
- Willingness to join a 24/7 on-call rotation
- US citizen, able to work fully onsite in Bloomington, IN
Nice-to-Have:
- GMP or 21 CFR Part 11 validated-systems experience
- Veeam, MS SQL, SAN/NAS, and Ubiquiti
- SD-WAN and Infrastructure as Code
- Operational technology or lab systems exposure
- Bachelor’s degree in IT, computer science, or equivalent experience
Technical Environment:
- Windows Server, Hyper-V, VMware, Azure, M365, ServiceNow, Cisco, Fortinet, Veeam, MS SQL
What Success Looks Like:
- Stable, well-documented infrastructure with clean change control inside 90 days
- Major incidents resolved faster with clear escalation ownership
- A trusted lead the team and plant stakeholders rely on, with a path to conversion