Lead Instructor and Enterprise Development Manager - B2B

StrataTech Education Group 

StrataTech Education Group focuses on the acquisition, growth and development of specialized career education schools, particularly skilled-trade programs designed to address the nation’s growing infrastructure needs. 

The company’s Tulsa Welding School subsidiary was founded in 1949 with campuses in Tulsa, Okla., Jacksonville, Fla., Houston, and Dallas (Irving) Texas. Tulsa Welding School is accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC) and is a member of the American Welding Society and the Association of Private Schools, Colleges, and Universities. TWS-Jacksonville is a branch campus of Tulsa Welding School, located at 2545 E. 11th St., Tulsa, OK 74104. Licensed by OBPVS and ASBPCE. Licensed by the Florida Commission for Independent Education, License No. 2331. Tulsa Welding School & Technology Center (TWSTC), a branch campus of Tulsa Welding School, opened and started training students in 2014. TWSTC is located at 243A Greens Road in Houston, Texas. 

The Refrigeration School, Inc (RSI) was founded in Phoenix, Arizona in 1965. RSI trains students in the technical services that are needed today and challenges the student to reach their highest level of academic knowledge and leadership capabilities. Accredited School, ACCSC. Licensed by the Arizona State Board for Private Post-Secondary Education. 

StrataTech Education - Core Values 

At StrataTech, we are zealous advocates of positive and sustainable life change through skilled trades education. We are laser focused on student success by focusing on organizational and operational improvements, a dedication to excellence in training programs, innovation and technology aligning industry transformations, and a culture built on human compassion, care, and service. Together, we are on fire to inspire and collectively strive to make a true impact in the lives of others. Collectively, our organizational core values are focused on promoting an incredible work environment, with genuine and authentic people, which is both challenging and fun, while focused on serving the needs of others. Together, we are united with the desire to make a positive impact in the lives we touch and in the communities we serve.  

Challenging and Fun: 

Challenging and fun describes our culture at StrataTech. We cultivate an environment in which our faculty, staff, and students feel joy in asking questions, challenging the status quo, and always innovating and exploring new horizons. With a forward-thinking mentality and an energizing spirit, together we find fun in every challenge. 

Creating an Incredible Work Environment: 

StrataTech Education Group and our schools, Tulsa Welding School, and The Refrigeration School Inc, exist to change people's lives and create opportunities that empower them to build a life they're proud of – for themselves, their families, and their communities. This applies as much to students as it does to faculty and staff. We are unified in our commitment to change lives through a collaborative, inclusive community that encourages excellence within each and every one of us. 

We value diversity, equity, inclusion, and belonging (DEIB), recognizing the importance of creating a culture that embraces and celebrates individuals from all backgrounds and perspectives. This commitment further strengthens our mission to change lives and build a vibrant community. 

Genuine People: 

We are all, individually, genuine people. As a unifying value, this means StrataTech is a space that actively encourages and celebrates each individual's authentic self. We care about each other's growth, both personally and professionally, and celebrate it, fostering genuine, authentic relationships based on honesty, accountability, respect, and being of service to one another. 

We hire genuine people and encourage them to bring their whole selves to work or the classroom every day. We have built a culture of kindness and support that helps people feel comfortable being themselves, confident about what they contribute, championed in taking risks or trying new things, and joyful about showing up. 

Force for Good: 

StrataTech is a force for good in the world by creating opportunities for people to find meaning, purpose, creativity, and financial stability. We espouse a conscious capitalist ethos that exists within our economic system but balances it with an ethical framework and the belief that life—and business—is about making a positive impact.  

 We strive to make a positive and sustainable impact on the lives and communities (and world) we serve by creating employment opportunities both internally and in the trades that we train students for. Everyone has the potential to positively impact the world and we communicate that to our faculty, staff, and students. 

We are laser focused on student success by focusing on organizational and operational improvements, a dedication to excellence in training programs, innovation and technology aligning industry transformations, and a culture built on human compassion, care, and service. Together, we are on fire to inspire and collectively strive to make a true impact in the lives of others.  

Position Summary:   

The Lead Instructor & Enterprise Training Manager is responsible for building, leading, and continuously improving the organization's national enterprise instructor workforce across all employer-sponsored training programs. This role owns the complete instructor lifecycle; from recruiting and qualifying exceptional instructors to managing instructor performance and designing the systems, standards, and professional development programs that ensure consistent, best-in-class delivery across every client engagement. 

Connecting education, skilled trades, and enterprise workforce development, this individual is responsible for developing a high-performing instructor organization capable of supporting a growing portfolio of employer partnerships across multiple industries, campuses, and customer sites. The role combines strategic workforce planning with hands-on leadership and is accountable for ensuring that every instructor represents the highest standards of technical expertise, instructional excellence, professionalism, and customer experience. 

The successful candidate will possess deep expertise in workforce education, adult learning, instructor development, enterprise operations, and skilled trades training. Equally important, they will bring a commercial mindset, exceptional leadership capability, and a proven track record of recruiting, developing, coaching, and retaining outstanding instructional talent while building scalable systems that support organizational growth. 

Responsibilities: 

Instructor Recruitment & Workforce Development 

• Serve as the organization's lead for recruiting and developing a national network of instructors capable of delivering enterprise workforce training programs across multiple industries, technical disciplines, and customer environments. 

• Lead full-cycle recruitment for all enterprise instructor positions across electrical, HVAC, welding, industrial maintenance, safety, leadership, data center, and emerging workforce programs. 

• Develop recruitment strategies that proactively build a scalable instructor pipeline aligned with projected business growth. 

• Source candidates through industry associations, apprenticeship programs, unions, manufacturers, contractors, military transition programs, technical colleges, professional organizations, and industry networks. 

• Conduct technical interviews, instructional demonstrations, and competency assessments to evaluate technical expertise, instructional effectiveness, leadership capability, communication skills, and cultural fit. 

• Verify qualifications, certifications, licenses, and industry experience. 

• Build and maintain a national instructor talent database to support rapid deployment as new client opportunities emerge. 

• Forecast instructor capacity and staffing requirements based on customer demand, program launches, pilot projects, and geographic expansion. 

• Continuously identify instructor talent before demand requires immediate hiring. 

Instructor Management & Enterprise Operations 

• Serve as the direct leader of the enterprise instructor workforce and oversee every aspect of instructor readiness, deployment, utilization, and performance across the organization's B2B training portfolio. 

• Directly manage enterprise instructors throughout the entire employment lifecycle. 

• Conduct regular coaching conversations, performance evaluations, developmental planning, and corrective action when necessary. 

• Build a culture of professionalism, accountability, responsiveness, and instructional excellence. 

• Manage instructor assignments, scheduling, deployment, utilization, travel, and customer placement across multiple concurrent enterprise programs. 

• Coordinate instructor logistics for pilots, new client launches, campus-based delivery, employer site delivery, and recurring customer engagements. 

• Partner with National Program Directors, curriculum teams, operations, and client-facing leaders to align instructor expertise with program requirements. 

• Identify instructor staffing risks before they impact customer delivery and proactively implement mitigation strategies. 

• Develop workforce planning models that support continued organizational growth without compromising delivery quality. 

• Travel regularly to campuses and employer locations to observe instruction, support instructors, evaluate customer experience, and maintain visible leadership presence. 

 Instructor Development & Performance Excellence 

• Design, implement, and continuously improve the systems that qualify, develop, coach, and evaluate instructors to ensure consistent instructional excellence across every enterprise training engagement. 

• Design and deliver instructor onboarding and readiness programs that prepare every instructor for successful enterprise delivery. 

• Develop standardized instructor qualification requirements, facilitation standards, classroom expectations, and instructional best practices. 

• Create train-the-trainer programs that prepare instructors to deliver technical curriculum consistently across customers, campuses, and locations. 

• Develop instructional observation tools, competency rubrics, and performance evaluation frameworks. 

• Conduct classroom observations and provide structured coaching, mentoring, and developmental feedback. 

• Design and implement instructor professional development programs that continuously strengthen facilitation skills, adult learning practices, classroom management, customer engagement, and instructional effectiveness. 

• Lead instructor calibration sessions to ensure consistent interpretation of curriculum, assessment standards, and delivery expectations. 

• Build continuous improvement cycles that leverage instructor feedback, learner outcomes, customer satisfaction, classroom observations, and program metrics to strengthen instructional quality over time. 

• Ensure instructional excellence remains consistent regardless of instructor, location, customer, or delivery modality. 

Enterprise Leadership Responsibilities 

• Build standardized instructor practices that create consistency across all enterprise programs rather than relying on individual instructor approaches. 

• Design instructor management processes, operational workflows, dashboards, and reporting systems that support organizational scale. 

• Partner with business development and client-facing teams to understand future staffing requirements and proactively prepare instructor capacity. 

• Support proposal development by identifying instructor qualifications, staffing models, deployment strategies, and implementation timelines. 

• Collaborate with Learning Design, National Program Directors, and Operations to ensure instructors remain current with curriculum updates, industry practices, and customer requirements. 

• Serve as the organizational leader for instructor quality, instructional consistency, and workforce readiness across all B2B programs. 

Minimum Qualifications 

• Bachelor’s degree in education, Workforce Development, Organizational Leadership, Business, Human Resources, Construction Management, or a related discipline (master's degree preferred). 

• Minimum of 8–10 years of progressive leadership experience with direct responsibility for recruiting, managing, developing, and evaluating professional staff. 

• Demonstrated success recruiting and building instructor, trainer, or technical educator teams that support organizational growth. 

• Experience managing distributed or multi-site teams across multiple locations or customer accounts. 

• Experience supporting workforce development, technical education, corporate learning, enterprise training, or employer-sponsored education. 

• Demonstrated ability to build scalable systems, processes, and operational standards across multiple programs rather than managing a single static team. 

• Strong interviewing, selection, and workforce planning experience. 

• Experience managing instructor deployment, scheduling, customer assignments, and operational logistics. 

• Strong project management, organizational planning, and execution skills. 

• Exceptional leadership, coaching, mentoring, and communication abilities. 

• Ability to travel approximately 30–40% to campuses and employer sites nationwide. 

Preferred Qualifications 

• Experience directly managing instructors, trainers, technical educators, or workforce development professionals. 

• Experience supporting enterprise, B2B, or employer-sponsored workforce training where instructor performance directly influences customer success. 

• Experience managing multiple concurrent programs, client accounts, or regional training operations. 

• Familiarity with skilled trades, industrial, manufacturing, construction, energy, utilities, or mission-critical workforce environments. 

• Experience designing instructor onboarding, train-the-trainer, and professional development programs. 

• Experience implementing instructional quality assurance, classroom observation, coaching, and continuous improvement systems. 

• Working knowledge of learning management systems, competency-based education, blended learning, and instructional technology. 

• Experience working at the intersection of education and industry, balancing instructional excellence with operational performance and commercial growth. 

People Responsibilities: 

• Direct Supervisor for multiple locations of instructional staff.  This includes hiring, onboarding, training, ongoing development and coaching, as well as delegating, prioritizing and holding team members accountable. 

Physical Environment:  

• Work can be performed in a variety of settings, from temperature-controlled office environments to outdoor areas exposed to the elements 

• Incumbent may sit for long periods of time at a desk or computer terminal 

• Incumbent may use calculators, keyboards, telephone and other office equipment  

• Stooping, bending twisting, and reaching may be required  

• Work may be completed in classroom or shop environment  

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.