Lead HVAC Technician

Diagnose, repair, maintain, and install residential and light commercial HVAC systems throughout Southwest Houston and the surrounding areas. Perform quality inspections to ensure repairs are completed correctly while reducing callbacks and improving overall service quality.

Key Responsibilities

• Diagnose, repair, maintain, and install residential and light commercial HVAC systems throughout Southwest Houston and the surrounding areas.
• Serve as the team's lead technician, providing advanced troubleshooting, technical expertise, and support on complex service calls.
• Mentor and coach technicians in the field, helping develop technical skills and ensuring quality workmanship.
• Lead by example by maintaining high standards for safety, professionalism, customer service, and compliance with company and industry standards.
• Partner with the Operations team to prioritize service calls, resolve field issues, and maximize efficiency.
• Communicate professionally with customers, explain repair recommendations, and build long-term customer relationships.
• Perform quality inspections to ensure repairs are completed correctly while reducing callbacks and improving overall service quality.
• Maintain accurate service documentation, manage truck inventory, and keep company equipment clean and organized.

What We Offer

• Competitive hourly pay plus performance-based bonus opportunities.
• Company-provided service vehicle.
• Tool and boot allowance.
• Consistent, year-round work with a well-established company that has an excellent reputation in the market.
• High service call volume during peak seasons, providing strong overtime and earning potential.
• Opportunity to play a key leadership role while helping develop and mentor other technicians.
• Supportive team environment with experienced leadership that values collaboration, reliability, and quality workmanship.
• Employer-sponsored medical, dental, and vision benefits.

Qualifications

• 5+ years of residential HVAC service and repair experience; light commercial experience is a plus.
• HVAC certification and EPA Section 608 Certification required.
• Strong diagnostic and troubleshooting skills with the ability to independently resolve complex HVAC issues.
• Previous experience mentoring, training, or leading other technicians is preferred.
• Solid understanding of HVAC systems, refrigeration cycles, electrical troubleshooting, airflow, controls, and combustion systems.
• Valid Texas driver's license with a clean driving record.
• Ability to read wiring diagrams, technical manuals, and manufacturer specifications.
• Excellent customer service and communication skills with the ability to explain technical information to customers.
• Strong organizational skills with experience using mobile service software, digital work orders, and tablets or smartphones.
• Ability to lift up to 50 pounds, climb ladders, and work outdoors in varying weather conditions.

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