Lead Hospital Services Technician

Waste Management Inc

Albuquerque, NM

JOB DETAILS
SALARY
SKILLS
Alternative Energy, Asset Management, Biotech and Pharmaceutical, Coaching, Communication Skills, Customer Support/Service, Document Management, Driver's License, Electricity, Federal Laws and Regulations, Healthcare, Hospital, Information/Data Security (InfoSec), Installation Guide, Insurance, Inventory Management, Medical Billing, Medical Waste, Natural Gas, People Management, Recycling, Resolve Customer Issues, Schedule Development, Stock Purchase Plans, Sustainability, Training/Teaching, Vehicle Fleets, Waste Management, Waste/Garbage/Recycle Collection, Willing to Travel
LOCATION
Albuquerque, NM
POSTED
12 days ago

Stericycle is now part of WM To learn more about WM''s acquisition of Stericycle, CLICK HERE to read the press release!

No healthcare experience required. We provide paid training. We invest in your success.

I. About Hospital Serivice Technicians

Under management''s direction, the Hospital Services Lead travels between customer healthcare facilities providing on-site proactive collection and exchange waste containers for various Stericycle programs. This includes, but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. Fills in for other Team Members who are on vacation, sick, leave, etc. Assists Supervisor, as needed, covers schedules and locations, which may vary based on coverage required. The Lead is in charge for a shift, providing guidance, training and coaching to other Technicians. Is primary Hospital Services worker contact for the customer.

Schedule: Monday-Friday Servicing the Albuquerque, NM area

Start Time: 4 am

Compensation: $21.73

II. Essential Duties and Responsibilities

  • Travels between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs and services, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substance and Document Shredding. Installs product, resurvey accounts and assists Supervisor in asset/inventory management.
  • In absence of Service Supervisor, is the lead in charge of Hospital Services Technicians. Trains, coaches and provides guidance to them.
  • Acts as primary on-site contact for the customer. Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. May travel to customers in assigned area to proactively resolve customer service questions and issues.
  • Interacts professionally with onsite customer staff to ensure service expectations are met or exceeded. May travel to customers in assigned area to proactively resolve customer service questions and issues.
  • Maintains a rigid collection and service schedule. May assist with installs as required.
  • Communicates duty status on a defined scheduled.
  • Perform other duties and responsibilities, as assigned.

III. Qualifications

B. Preferred Qualifications

  • ----------------------------------------------
  • or GED
  • of industry related experience in a customer service capacity preferred, or the equivalent in related work experience, demonstrating strong communication skills
  • Driver''s License

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job. Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay rate for this office/on-site position is $21.73. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits

At WM, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM (WM.com) is North America''s leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post-consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas-to-electricity plants in North America. WM's fleet includes more than 12,000 natural gas trucks - the largest heavy-duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company's sustainability progress and solutions, visit Sustainability.WM.com.

If this position is to be performed in Los Angeles County, California, please read carefully the information contained here in LA County Addendum.

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons, or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID, or TSA approved alternative.

About the Company

W

Waste Management Inc

Waste Management is the largest environmental solutions provider in North America, serving more than 21 million municipal, commercial and industrial customers in the U.S. and Canada. We have invested in developing waste solutions for a changing world. Today, this includes not just disposal and recycling, but personal counseling to help customers achieve their green goals, including zero waste.

Waste Management is North America’s largest residential recycler and a renewable energy provider. We recover the naturally occurring gas inside landfills to generate electricity, called landfill-gas-to-energy. Waste Management’s fleet of natural gas trucks is the largest heavy-duty truck fleet of its kind in North America. With the largest network of recycling facilities, transfer stations and landfills in the industry, our entire business can adapt to meet the needs of every distinct customer segment.

As North America’s leading provider of comprehensive waste management services, our mission is to maximize resource value while minimizing impact in order to further both economic and environmental sustainability for all of our stakeholders.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Other/Not Classified
EMPLOYEE BENEFITS
Paid Sick Days, Prescription Drug Coverage, 401K, Stock Options, Flexible Spending Accounts, Retirement / Pension Plans, Life Insurance
FOUNDED
1968
WEBSITE
https://careers.wm.com/us/en