Responsibilities: Customer Solutions : Analyze needs and propose power solutions (existing products, modifications, or new concepts). Experience : 2-5 years of technical support experience in the connector/interconnect industry (design wins preferred).
Numbers & Facts
Location
Santa Clara, CA
Salary
$130,000–$160,000 Per Year
Description
Requirements:
Education: Bachelor's degree in Mechanical Engineering or related technical field.
Experience:
2-5 years of technical support experience in the connector/interconnect industry (design wins preferred).
Familiarity with interconnect systems, controllers, ESS/EV charging, or battery/module systems.
Basic knowledge of industry standards (e.g., UL, EIA, IEC, Telcordia) is a plus.
Technical Skills:
Proficient in 3D modeling (Creo) and Product Data Management (Windchill).
Skilled in Microsoft Office (Excel, PowerPoint, etc.).
Skills:
Strong verbal/written communication (able to explain technical concepts to global teams).
Excellent customer service and relationship-building.
Organized with sharp presentation skills.
Responsibilities:
Customer Solutions:
Analyze needs and propose power solutions (existing products, modifications, or new concepts).
Create models/presentations to showcase solutions.
Technical Support:
Generate engineering documents ( drawings, specs, test results).
Collaborate with thermal/simulation teams and lab testing.
Product & Market Expertise:
Advise customers on emerging trends and competitive differentiation.
Build trusted relationships with key clients' engineering teams.
Lead Voice of Customer (VOC) activities for new products.