| Location | NEW HAVEN, Connecticut |
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
The Adult Critical Care Transport (ACCT) Operations Lead is a pivotal role within Yale New Haven Health, designed to bridge the gap between clinical excellence and organizational education. This individual is a practicing clinician on the ACCT team who possesses a passion for mentorship and professional development. The Operations Lead is responsible for the assessment, planning, and implementation of educational programs that improve the delivery of high-quality care. By utilizing adult learning principles and evidence-based practice, this role ensures the ACCT team remains at the forefront of clinical innovation, safety, and high-reliability standards.
EEO/AA/Disability/Veteran
EDUCATION
Paramedic: Bachelors degree preferred
EXPERIENCE
Minimum of 5 years of high-acuity experience (ICU, ER, or Flight/Ground CCT). Previous Critical Transport experience required
LICENSURE
Current CPR/BLS, ACLS, and PALS. Must hold or obtain FP-C, CFRN, or CCP-C within 18 months of hire. Maintains all certifications required by YNHH and State of CT for Transport duties Completion of IHI Basic Certificate in Quality and Safety and NAEMSP Quality and Safety course within 1 year of hire Paramedic: Current unrestricted Connecticut Paramedic licensure
SPECIAL SKILLS
Clinical: Central venous catheter care CPAP/BiPAP Ventricular assist device maintenance Advanced airways including supraglottic devices and endotracheal tubes Chest tube maintenance Video-assisted intubation and direct laryngoscopy Extracorporeal Membrane Oxygenation (ECMO) iSTAT interpretation -- CG4, GC8, ABG, Cardiopulmonary serum study results, such as troponins Mechanical ventilation Transvenous pacing Sigma pump infusion Arterial-line monitoring Epicardial pacing NG/OG tube maintenance Central venous pressure monitoring Ventriculostomy monitoring Blood product administration Swan Ganz care/monitoring during transport Administration of medications authorized by the EMS medical director approved protocols Educational Assessment: Ability to differentiate between educational needs and systemic issues. Team Education: Independent ability to deliver healthcare education using technical instruction and leadership by example. Analytical Savvy: Proficiency in using data-driven metrics to guide restructuring of future learning opportunities. Flexibility: Ability to handle multiple assignments simultaneously and adapt to changing clinical needs.
PHYSICAL DEMAND
Requires prolonged standing; walking; use of sight, hearing, and touch May be exposed to infectious diseases, blood, or body fluids Risk of injury from patient care Frequently bending, reaching, pushing, pulling, twisting and lifting Must be able to assist pushing/pulling/lifting patients ranging from up to 30 pounds independently or up to 250 pounds with assistance Flexibility to work varied shifts including, daytime, evening, or night shift Can be asked to change primary work location to support clinical needs