Case Management, Coaching, Community and Social Services, Customer Support/Service, Develop and Maintain Customers, Documentation, Driver's License, File Maintenance, Mentoring, Physical Demands, Project/Program Management, Social Work
LOCATION
Fresno, CA
POSTED
5 days ago
Position Summary
The Lead Housing Case Manager will work with clients in the emergency shelter and assist clients with transitioning into permanent housing. The Lead Housing Case Manager will assist clients with obtaining documents needed for housing, locating appropriate housing, increasing income, and remaining successfully housed. The Lead Housing Case Manager is a senior role that will be tasked with the most challenging cases and providing mentorship to other Case Managers.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Coordination of services for client
Ability to provide independent life skills training, group education, and family activity coordination.
Assist clients with gathering essential documents
Locate housing opportunities in the community
Maintain appropriate client files and complete documentation within the required timeframe
Provide coaching and guidance to Case Management team
Support Case Managers in meeting housing outcomes
Maintain accuracy of client rosters and records
Support the program staff and functioning in the absence of the Program Manager
Minimum Qualifications (Knowledge, Skills, and Abilities)
Bachelors Degree in social services or closely related field, preferred
3 years experience in housing related social services
Clean driving record
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.