LEAD - CARVEL ROUTE SALES

Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. With more than 13,500 associates working globally in 100 countries and annual sales of $5.9 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's-Infinite Possibilities. One Family.

Purpose Statement

As a Route Sales Lead (RSL), you will perform the responsibilities of a Route Sales Representatives (RSRs) as well as support other RSRs to ensure that our customers receive excellent, timely service and that products are effectively merchandised in all of our supermarket accounts. RSRs, including the Route Sales Lead, are fully responsible for the direct store delivery of quality products to our supermarket accounts. This includes all aspects of store and customer service, product handling and transportation, merchandising, and communication. Key goals include sales volume, as measured on a per-store average basis, as well as overall sales in the market area, and customer (account) service and retention.

RSL's time will be spent as follows: 75% RSR daily responsibilities and the balance will be spent training and developing the route sales team as well as assisting RSS with administrative tasks.

Key Accountabilities and Outcomes

• Build and maintain positive, productive relationships with internal teams to ensure and improve associate engagement, foster effective communication, and promote a high-performing, inclusive team environment.
• Performs all responsibilities of an RSR including but not limited to sales, customer service, product handling, transportation, and record-keeping. Fills in on other RSRs' routes as needed to ensure uninterrupted, high- quality service to supermarket accounts.
• Build and maintain positive, productive relationships with chain operations personnel to increase distribution points, execute market-wide and targeted promotional activities, improve customer relations, and problem resolution.
• Participates in the sourcing and talent acquisition process for RSR positions.
• Conducts on-boarding for new RSRs.
• Provides initial on-the-job training for RSRs as well as additional training as needed.
• Supports Route Sales Supervisor (RSS) and/or Manager/Director in ensuring safety compliance: includes completing safety checklists and audits, assisting in the completion of Samsara safety coaching requirements.
• Assists RSS/Manager/Director to ensure RSR's adhere to and follow Company standard practices and procedures by performing periodic procedure audits. Corrects deficiencies found in these audits where appropriate, escalates matters to management immediately as appropriate, and communicates all results to the RSS/Manager/Director.
• Assists leaders in maintaining efficiencies and cost-effectiveness in all aspects of DSD operations by assessing for, presenting, and implementing as directed any process improvements and/or cost-saving ideas.

o Including, but not limited to, assessing for and making recommendations on changes to route scheduling and frequently

• Assist leaders with daily administrative tasks such as reviewing order accuracy and making changes in Korberone system as directed.
• Other responsibilities as required by management.

Knowledge, Skills, and Experience

• High school diploma or GED required; some management, leadership, or other relevant coursework and/or certifications preferred
• Demonstrated leadership experience of 1-3 years required; prior supervisory experience in a working environment with direct reports strongly preferred.
• A minimum 3 years' experience in food service, grocery, and/or retail industries required; Direct Store Delivery experience preferred
• Valid CDL class B License preferred (Must obtain CDL class B License within 30 days of employment) and have a clean driving record.
• Willing and able to travel - some overnight travel required
• Self-motivated, able to take initiative and use sound judgment in day-to-day decision making.
• Punctual and reliable in their work attendance.
• Professional, courteous, reliable, and mature, with outstanding organizational skills.
• Excellent verbal and written communication skills.
• Flexible and able to work with others as a team.
• Possess solid general computer, math, and analysis skills.
• 21 years or older.

COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Richs"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$55,237.25 - $74,732.75

Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.