Lead Business Systems Analyst - POS Business Services (Hybrid)

Lead Business Systems Analyst - POS Business Services (Hybrid)38955BRLakeland, FL between Orlando and Tampa Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 260,000+ associates across 8 states.

From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level - internships through technical leadership.

Join a company consistently ranked among Fortune's "100 Best Companies to Work For" and help us build more than great subs - build the future of technology at Publix.

Join the Publix Technology team as a Lead Business Systems Analyst where you will be part of a fast-paced team working on the point-of-sale system. You will play a key role interacting with enterprise teams and product management to analyze and write user stories to develop features that consider user experience, accessibility, performance, quality, cross-system interdependencies, and scalability. Under general guidance, this position is responsible for developing project plans, managing projects, monitoring project performance, and developing implementation plans for highly complex technology solutions.

The most suitable hire for this position will be a technical candidate with strong analytical, planning, problem solving, writing, and presentation skills, including the ability to communicate effectively with management, peers, technology vendors, and business unit customers.

Location: Hybrid (Lakeland, FL): To support our hybrid work model, candidates must reside, or be willing to relocate, within a commutable distance of Lakeland, FL.

Work Model: Enjoy the best of both worlds - collaborate in person and innovate remotely.

Interview Process: Candidates selected to advance in the interview process will be required to participate in at least one onsite interview at our Lakeland, FL campus.

Why Join Us?

• Hybrid Flexibility: Work remotely when you need focus time and join us onsite for high-impact collaboration and brainstorming sessions.
• Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.
• Cutting-Edge AI Projects: Drive innovation in AI platforms, integrating advanced tools and frameworks to solve complex business challenges.
• Empowered Culture: We value autonomy, creativity, and continuous learning-your ideas shape the future of technology in our organization.

Your Impact

• Provide strategic leadership for the analysis, development, and delivery of the Publix point-of-sale system, ensuring operational excellence and reliability.
• Oversee the point-of-sale project and collaborate with engineering teams. Ensure all deliverables adhere to security and architectural standards as well as established departmental methodologies and practices.
• Plan and coordinate team projects by optimizing resource allocation and defining key milestones to ensure alignment with business objectives and technology requirements.
• Cultivate and sustain effective partnerships with business area representatives to ensure alignment on strategic direction, prioritization, and development initiatives.
• Maintain productive relationships with vendors to ensure alignment with strategic objectives.
• Ensure timely communication and escalation of critical system incidents to Technology and business area management, maintaining appropriate awareness.

#LI-JB1

• Bachelor's degree in computer science or a related analytical field or equivalent experience
• 7+ years of business systems analysis experience
• 5+ years of business experience planning, organizing, and leading solution delivery efforts in a large-scale distributed environment
• 5+ years of business experience analyzing complex problems and translating them into scalable technology solutions
• 2+ experience working in an Agile environment utilizing Azure DevOps or similar tools
• Strong working knowledge of the Software Development Lifecycle (SDLC) and proven ability to lead within defined roles and responsibilities
• Experience identifying, designing, and supporting business process improvements
• Experience working as a Scrum Master within an Agile Scrum framework and its application in product development and delivery
• Experience utilizing Agile project management and code management tools (e.g., Azure DevOps or Jira)
• In depth SQL query knowledge
• High level understanding of technologies such as .Net, Angular, and C#
• Scrum Master Certification (CSM)

Monthly 9,59014,380124,670 - 186,940As a year-end bonus to associates, Publix issues one month's extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans plan
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits - Jobs (publix.com)

0% 321 S. Kentucky AveLakelandFlorida 33801-5004Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

• Relocation/Household Good Shipment Allowance will NOT be provided.*

Lak Publix Technology Hub 1 - B047 Monthly Paid Monthly Publix TechnologyInformation Technology/Systems 1432915No51973984128.039465-81.949822-Sep-2026