Tandym logo

Lead AI Engineer

Tandym

  • Charlotte, NC, North Carolina
  • 5 days ago
  • $85 Per Hour

Highlights

A professional services organization in Charlotte, North Carolina is seeking a new Lead AI Engineer to design and build conversational AI solutions that enhance agent performance and customer interactions. Perform intent engineering and prompt engineering to shape and fine-tune agent behavior.

Numbers & Facts

LocationCharlotte, NC, North Carolina
IndustryStaffing/Employment Agencies
Salary$85 Per Hour
Company Size100 to 499 employees
Year Founded1985
Websitehttp://www.tandymgroup.com

Description

A professional services organization in Charlotte, North Carolina is seeking a new Lead AI Engineer to design and build conversational AI solutions that enhance agent performance and customer interactions.

About the Opportunity:

  • Schedule: Monday to Friday

  • Hours: Standard business

  • Setting: Hybrid (At least 4 days a week onsite in Charlotte, NC or Denver, CO)

Responsibilities:

  • Design and build conversational journeys and sub-agents on the GECX/CXAS platform

  • Perform intent engineering and prompt engineering to shape and fine-tune agent behavior

  • Develop and configure agent tools and integrations

  • Lead coordination across local and global teams to support delivery

  • Build, unit test, and validate agents to ensure reliable performance

Qualifications:

  • 8+ years of experience in software engineering or related technical roles

  • Experience with programming languages such as JavaScript and Python

  • Experience with a major cloud platform such as Google Cloud or AWS

  • Experience with APIs, web services, and integrations

  • Experience with CI/CD processes

  • Experience with LLM applications, prompting, chatbots, or agent design

  • Experience with an AI-assisted or agentic IDE

  • Experience with conversational AI or contact center concepts

Desired Skills:

  • Experience with Google Antigravity or Kiro

About Company

At Tandym Group (formerly The Execu|Search Group), we’re committed to connecting talented people like you with leading companies. With our personalized approach, you’ll never feel like just a resume when you work with us. We know that every job—and every job seeker—is different, which is why we keep the focus on you and your goals. This philosophy has allowed us to help thousands of people find career success over the last three decades, and we’re here to help you do the same.
With our extensive network of companies and full suite of direct hire recruitment and contract staffing services, you’ll have access to a variety of roles. We match talent with highly curated opportunities across healthcare, professional services, tech, and life sciences—but it goes far beyond that.
When you partner with us, we’re all in. Your goals become our goals, and we are committed to helping you reach your highest potential. From matching you with your dream role to providing resume guidance and interview prep, we’re here for the entire journey. In the constantly changing world of work, you can count on us to be by your side.

Similar Jobs