GENERAL SUMMARY:
- The Lead Insights Analyst works under minimal supervision to transform complex data into high-value, high-impact insights that drive effective operational and strategic decision-making.
The ideal candidate will possess:
- Advanced proficiency in Microsoft Excel, including complex formulas, pivot tables, data modeling, and analysis.
- Exceptional verbal and written communication skills with the ability to present complex information clearly and effectively to a variety of audiences, including senior leadership and executives.
- Strong analytical and critical thinking skills with the ability to identify trends, interpret complex datasets, and develop actionable recommendations.
- Demonstrated experience transforming data into compelling business narratives and actionable insights through effective data storytelling.
- Experience developing executive-level presentations and communicating findings in a concise, impactful manner.
- Strong business intelligence and reporting experience, including proficiency with OBI (Oracle Business Intelligence) and/or other enterprise reporting tools.
- Experience with data visualization platforms such as Power BI or Tableau preferred.
- Ability to collaborate effectively with operational, clinical, IT, and analytics teams to solve complex business challenges.
- Strong organizational and project management skills with the ability to manage multiple priorities in a fast-paced environment.
- Healthcare operations experience strongly preferred.
- Experience with Epic reporting and analytics tools preferred.
- Lean, process improvement, or Epic certifications are highly desirable.
EDUCATION/EXPERIENCE REQUIRED:
- Bachelor's degree required; Masters preferred.
- A degree in healthcare administration, business administration, organizational development, industrial or related engineering, nursing, science, or a degree in a related field is preferred.
- Six (6) years of relevant experience required.
- Experience with healthcare operations is strongly preferred.
- Experience in Epic and/or Power BI/Tableau preferred.
- Expert knowledge of analytics principles and capabilities strongly preferred.
- Expert user of Microsoft Excel, PowerPoint and other Microsoft Office products.
- Understanding of basic statistical concepts.
CERTIFICATIONS/LICENSURES REQUIRED: Epic and/or lean certifications are strongly preferred.
Additional Information
- Organization: Corporate Services
- Department: System Ambulatory Ops - Admin
- Shift: Day Job
- Union Code: Not Applicable