About us
We are a professional and agile personal injury law firm dedicated to helping clients through challenging times. Our modern office environment values organization, teamwork, and exceptional client service. We are seeking a dependable and motivated Administrative Assistant who is eager to learn and grow with our firm.
Position Overview
This role is ideal for someone who is organized, friendly, and coachable. While prior law firm experience is a plus, we are willing to train the right candidate who demonstrates professionalism, strong communication skills, and a positive attitude. You will be the first point of contact for clients and play a key role in keeping the office running efficiently.
Key Responsibilities
- Answer phones with a friendly, professional tone and route calls appropriately
- Greet clients and visitors warmly
- Schedule appointments and maintain calendars
- Process and distribute incoming and outgoing mail
- Ensure all outgoing mail is sent accurately and timely
- Prepare and edit emails, letters, memos, invoices, and reports
- Maintain organized electronic and physical filing systems
- Track and update case-related expenses
- Send mass text messages to clients
- Follow up with clients regarding online reviews
- Manage office inventory and order supplies
- Provide general administrative support as needed
What We're Looking For
- Strong organizational skills and attention to detail
- Friendly, confident phone voice and professional demeanor
- Excellent written and verbal communication skills
- Comfortable using Microsoft Office (Word, Excel) and Google Workspace (Gmail, Calendar, Meet, etc)
- Ability to multitask and stay calm in a fast-paced environment
- Coachable, dependable, and eager to learn
- 3 years of administrative or customer service experience preferred
Job Type: Full-time
Pay: $45,000.00 - $55,000.00 per year depending on experience
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Day shift- Monday - Friday 8:00 am -5:00 pm
Experience:
- Customer service: 3 years (Required)
Work Location: In person
We are a black woman-owned personal injury law firm!
The Taylor Law Firm, LLC is a fast-paced, boutique sized personal injury firm located in Marietta, Georgia. We have been serving the Atlanta area since 2018. We are dedicated to fighting for our clients to ensure they receive the compensation they deserve. We do not just settle, we fight!