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Landscaping & Lawn Expert

Rich's Landscaping

Irwin, PA

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Driver's License, Equipment Maintenance/Repair, Gardening, Heavy Lifting, Identify Issues, Landscaping, On Site Support, Problem Solving Skills, Property Maintenance, Time Management, Willing to Travel
LOCATION
Irwin, PA
POSTED
3 days ago
Job Title: Field Service Technician

Job Overview
As a Field Service Technician at Rich's Landscaping, you will act as the primary face of our on-site specialty service, repair, and installation operations. You will travel directly to residential and commercial customer locations to execute high-quality property enhancements, diagnose mechanical or structural issues, and ensure peak performance of all landscape features and service equipment.

Key Responsibilities
  • Execute precision installations: Handle premium mulching, stone layout, tree/shrub planting, and minor hardscaping projects.
  • Troubleshoot technical issues: Diagnose and repair landscape features, specialized outdoor gear, and on-site mechanical equipment.
  • Maintain premium landscapes: Perform professional mowing, edge trimming, strategic pruning, and garden bed upkeep.
  • Provide seasonal care: Lead comprehensive spring and fall property cleanups to prepare client yards for seasonal shifts.
  • Manage customer relationships: Interact with clients on-site to understand requirements, offer recommendations, and boost customer satisfaction.
  • Operate assets safely: Use commercial-grade power tools, mowers, and company field vehicles safely and in line with company protocols.
  • Document property work: Complete brief daily service reports detailing tasks finished, parts used, and future property recommendations.

Skills & Qualifications
  • Physical stamina: Comfort working outdoors for long hours in varied weather conditions while lifting heavy materials.
  • Problem-solving skills: Strong knack for diagnosing equipment issues or terrain-layout roadblocks efficiently.
  • Reliability and punctuality: A proven track record of arriving on time with a strong work ethic.
  • Customer-first mindset: A friendly, professional demeanor when interacting with clients and neighbors.
  • Valid driver's license: Clean driving record to operate company vehicles between job sites.
  • Prior industry experience: Minimum of 1–2 years in landscaping, irrigation, hardscaping, or a related field service role is highly preferred.

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About the Company

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Rich's Landscaping