Landscape Operations Manager
Future Charlotte Branch Manager
Build More Than Landscapes. Build a Legacy.
Paradise Landscaping is one of the fastest-growing landscape companies in the region. We specialize in high end residential, estate, commercial landscape management, irrigation, landscape enhancements, and high-end residential design/build projects.
We are looking for an experienced landscape leader who wants more than an Operations Manager position. We are looking for someone who wants to become a key part of our leadership team and help build our next branch location in the Charlotte/Mt. Holly market.
This position will begin at our headquarters in Shelby, NC, where you will spend approximately 12–24 months learning our systems, culture, financial model, and leadership philosophy before taking a leadership role in expanding into the Charlotte area.
If you've ever thought, "I could build and lead a successful landscape operation if I had the opportunity," we'd like to meet you.
Why Join Paradise Landscaping?
This is not a corporate landscape company where you're one manager among hundreds.
Here, you'll have the opportunity to:
- Help shape the future of a rapidly growing company
- Work directly with ownership and influence company decisions
- Build, coach, and develop exceptional teams
- Lead both commercial maintenance and landscape construction operations
- Prepare to lead a future Charlotte-area branch
- Make a lasting impact on the company's growth
Compensation & Benefits
- Competitive salary based on experience
- Performance-based bonus opportunities
- Paid Time Off
- Paid Holidays
- Leadership development and ongoing training
- Company vehicle (based on role and experience)
- Company phone and technology
- Advancement opportunities
- Long-term career path with executive leadership potential
Position Summary
The Landscape Operations Manager is responsible for leading the daily operations of our field teams while driving safety, quality, efficiency, profitability, and team development.
This role is hands-on. You'll spend time both in the office and in the field, coaching Team Leaders, solving operational challenges, improving production, and ensuring our clients receive exceptional service.
The ideal candidate enjoys leading people, improving systems, developing future leaders, and creating accountability across multiple service divisions.
Primary Responsibilities
Operations Leadership
- Oversee daily operations for landscape maintenance, installation, irrigation, and enhancement services
- Coordinate schedules, manpower, equipment, and materials
- Ensure projects and services are completed safely, efficiently, and profitably
- Monitor labor efficiency, productivity, and job costing
- Identify operational challenges and implement solutions
- Improve workflow and operational systems
Team Leadership
- Lead, mentor, and coach Team Leaders and field personnel
- Conduct regular jobsite visits and quality inspections
- Train employees on best practices, safety, and production techniques
- Hold team members accountable to company standards
- Help recruit, interview, and develop future leaders
- Foster a culture built around ownership, accountability, and continuous improvement
Client Experience
- Support Account Managers in delivering exceptional service
- Ensure work consistently exceeds client expectations
- Resolve field-related concerns professionally and promptly
- Maintain high standards of quality across every property and project
Technical Leadership
Provide guidance and support involving:
- Landscape construction
- Irrigation systems
- Landscape lighting
- Drainage
- Hardscape installation
- Plant installation
- Turf care and plant health
- Equipment utilization
- Jobsite logistics
Assist with troubleshooting and complex field challenges as needed.
Business Performance
- Track key operational metrics and KPIs
- Improve labor efficiency and profitability
- Support budgeting and forecasting
- Monitor production goals
- Help build scalable systems that support future company growth
Qualifications
Required
- Minimum 7 years of landscape industry experience
- Minimum 5 years in a leadership or management role
- Experience leading multiple landscape crews or service divisions
- Strong knowledge of:
- Commercial landscape maintenance
- Landscape construction
- Irrigation systems
- Landscape enhancements
- Plant identification and horticulture
- Experience managing labor productivity, scheduling, and job costing
- Excellent leadership and communication skills
- Strong organizational and problem-solving abilities
- Valid driver's license with a clean driving record
Preferred
- Bilingual (English/Spanish)
- North Carolina Pesticide License
- Irrigation certification
- ICPI, CLT, or other industry certifications
- Experience with Aspire Landscape Software
- Experience in a growth-oriented landscape company with multiple service divisions
The Ideal Candidate
You may currently be an Operations Manager, Branch Manager, Production Manager, Account Manager, or General Manager with a successful landscape company.
You're looking for more than another management position.
You want:
- Greater leadership responsibility
- The opportunity to build something meaningful
- A company where your ideas matter
- A leadership team that values people and culture
- A long-term career with significant growth potential
Most importantly, you want the opportunity to help build and eventually lead a new branch instead of simply maintaining someone else's.
Candidates that are serious about this position should submit their resume and cover letter directly to us via email at info @ myparadiselandscape.com
About Paradise Landscaping
Paradise Landscaping was founded in 2008. From day one, our goal has been to be a leader in landscaping services with a focus on quality of service and quality products. As a full service landscape design, build, and management contractor, our skilled professionals have the knowledge to serve any landscape need.
With every project we complete and property we service, we solidify our reputation for quality, communication, and beautiful landscapes.
Careers
In addition to being a leader in the industry, we are also in the business of building a great, collaborative, and hardworking team. This is important to the success of our brand as well as the happiness of our clients.
We are looking for Horticulture, Agriculture, and Green Industry business and trades experts who will be leaders with a strong work ethic. In addition, those leaders will set the bar high and work together as a team to achieve our goals.
Our organization is a great place to grow, learn, and make a difference in yourself, your family, and the community!
About Our Team
At Paradise Landscaping, we’re big on our team and community. We have an outdoor fireplace and wood fired pizza oven at our facility where you will often find our team gathered for fellowship and a treat after a rewarding day. We believe in treating every employee with respect and dignity and giving each employee the opportunities they deserve to succeed. Our management structure is engaging and empathetic. We want to work with you, not over you to help you grow to be the best you can be. When you leave work, you can feel proud of your work and empowered by your team. We have a culture of hard work where it is rewarding to see the results of your efforts and the joy you bring to our clients.