Job Description: Landscape Maintenance Supervisor

• Supervise daily activities of landscape maintenance crews and crew leaders.
• Assign daily routes, work orders, and property responsibilities.
• Ensure employees arrive on time, are properly equipped, and follow company policies.
• Monitor employee productivity, attendance, performance, and professionalism.
• Train employees on proper landscaping techniques, equipment operation, and safety procedures.
• Address performance issues and report disciplinary concerns to management.

• Conduct routine property inspections to ensure work meets company standards and customer expectations.
• Verify mowing, edging, trimming, blowing, weeding, and other contracted services are completed properly.
• Identify areas requiring corrective work and ensure deficiencies are addressed promptly.
• Monitor turf, landscape beds, shrubs, trees, and irrigation conditions.
• Document property issues and communicate recommendations for improvements or additional services.

• Ensure trucks, trailers, mowers, handheld equipment, and tools are maintained and operated properly.
• Inspect equipment for damage, maintenance needs, and safety concerns.
• Report mechanical problems and coordinate repairs as needed.
• Ensure crews maintain clean vehicles, organized trailers, and properly secured equipment.
• Monitor fuel usage and help prevent unnecessary equipment damage and operating expenses.

• Review daily schedules and ensure crews are dispatched efficiently.
• Coordinate staffing and equipment assignments to meet service requirements.
• Monitor progress throughout the workday and adjust schedules as necessary.
• Communicate weather delays, service interruptions, and scheduling changes to management.
• Ensure all scheduled properties and contracted services are completed on time.

• Maintain professional relationships with customers, property managers, and company representatives.
• Respond promptly to service concerns and communicate issues to management.
• Follow up on customer complaints and ensure corrective actions are completed.
• Identify opportunities for additional services and communicate them to the appropriate manager.
• Never promise additional work or pricing without proper company authorization.

• Enforce company safety policies and proper use of personal protective equipment.
• Ensure employees operate equipment safely and follow traffic and job-site safety procedures.
• Report accidents, injuries, property damage, and near misses immediately.
• Ensure chemicals, fertilizers, and other landscape products are handled according to label requirements and applicable regulations.
• Verify that employees performing regulated pesticide applications have the required licenses, certifications, and supervision.

• Complete daily crew reports, inspection forms, work orders, and other required documentation.
• Track completed services, missed services, and corrective work.
• Report employee hours, equipment issues, material needs, and job-site concerns.
• Assist management with route planning, budgeting, labor control, and operational improvements.
• Review service performance to help maintain profitability and customer retention.

• Minimum of 3 years of experience in landscape maintenance, with supervisory experience preferred.
• Strong knowledge of commercial landscape maintenance practices.
• Experience operating and maintaining commercial mowing and landscape equipment.
• Ability to supervise multiple crews and manage competing priorities.
• Strong communication, organizational, and problem-solving skills.
• Valid driver's license with an acceptable driving record.
• Ability to work outdoors in varying weather conditions.
• Ability to lift equipment and materials and perform physical work when necessary.
• Knowledge of irrigation, turf care, fertilization, and weed control is preferred.

• Quality and consistency of completed services.
• Customer satisfaction and timely resolution of complaints.
• Crew productivity, attendance, and accountability.
• Completion of scheduled work and reduction of missed services.
• Equipment condition, maintenance, and responsible use.
• Compliance with safety procedures and company policies.
• Accurate reporting and communication with management.
• Control of labor, fuel, material, and equipment expenses.