Landscape Account Manager

Landscape Account ManagerLocation: Decatur, ALJob Id: 296# of Openings: 0ALM Commercial Landscaping is searching for a Landscape Account Manager for our Decatur office to serve as a liaison between our customers and our operations teams. Reporting to the Branch Manager, this position will be the main point of contact for our customers, will routinely check job sites, communicate about project timelines and progress, and work to resolve any problems quickly. The Account Manager will also sell enhancements, renew ongoing contracts, work on budgets, and assist in resolving any past‑due invoicing. To ensure operational efficiencies, this role will walk through and inspect job sites with crew leaders and members and may participate in hands‑on work. They will also set project timelines and schedules of the crews and monitor performance on the job site.This is a full‑time, benefit‑eligible position that comes with a company car. Compensation is salary plus bonus & commission.ResponsibilitiesServes as liaison between crew and customer and customer and company managementProactively builds relationships with clients to ensure satisfaction with current services as well as to generate opportunities for expansion of servicesContinuously updates customer databaseHandles all requests, problems and/or questions and ensures resolution to suchCompletes orders for job materials, ensures work is scheduled and completed, and performs follow up with customersMeets with Crew Leaders to ensure crews are working within budgeted hours and address any properties that need specific attentionCompletes routine site visits and schedules inspectionsProvides onsite training for employees needing additional support understanding their positionsQualificationsMust have 2+ years of customer service and management experienceExperience working directly in landscaping business (mowing, trimming, pruning, irrigation, etc.) is idealValid Driver's License with clean driving record and ability to pass pre‑employment background and drug screeningEnjoys multi‑tasking and possesses strong organizational skillsAbility to follow instructions and work independently or as part of a teamStrong attention to detail and ability to maintain a clean and organized work areaMust be able to work outside in all weather conditionsMust be able to lift 50 lbs and walk 10+ miles a dayAbout UsALM Commercial Landscaping presents exciting opportunities for hardworking and dependable team members to join our ranks. As one of Alabama's largest commercial landscape companies, we take immense pride in offering full‑time employment with competitive wages and a range of attractive benefits, including weekly payroll, paid time off, holiday pay, health, dental and vision insurance, and a 401k retirement plan with company match. With year‑round work and ample opportunities for growth within the company, we foster an environment where dedication and commitment are recognized and rewarded. Compensation is based on experience, and we eagerly provide paths for advancement to support your professional journey. Join us as we continue to build a thriving community of passionate individuals dedicated to delivering exceptional landscaping service.#J-18808-Ljbffr