Anatomy, Clinical Laboratory, Communication Skills, Community and Social Services, Computer Skills, Corrective Action, High School Diploma, Hospital, Laboratory, Laboratory Techniques, Laboratory Testing, Medical Terminology, Microsoft Office, Microsoft Product Family, Order Supplies, Outpatient Care, Patient Care, Patient Education, Patient Registration, Phlebotomy, Physiology, Quality Assurance Methodology, Sample/Specimen Processing, Specimen Collection, Standards of Care, Telephone Skills, Telephone Triage, Time Management
Work Schedule
40 hours per week | Monday through Friday, 6:00am to 2:30pm, may include weekend and holiday shifts on a rotation
Benefits
- Insurance: medical, prescription, dental, vision, life, disability
- Paid Time Off: vacation and holidays
- Retirement: 403(b) with match
- Education assistance & continuing education
Requirements
- High school diploma or equivalent required from an accredited institution
- Completion of at least one year (2 semesters) of college science courses OR one year of experience in a clinical laboratory
- ASCP certification desirable
- Recent completion of a course in medical terminology or completion within 60 days of hire
- Knowledge of anatomy and physiology
- Ability to read, follow directions, and perform procedures associated with specimen collection, handling and processing
- Ability to recognize problems and take corrective action
- Ability to communicate effectively and professionally in person, via telephone and via email
- Ability to work well under pressure and handle emergency situations
- Ability to function as part of a team dedicated to patient care
- Good computer skills including Microsoft Office products, and preferably experience with Evident and Lifepoint
Responsibilities
- Use appropriate techniques and procedures to obtain blood samples by venipuncture and skin puncture
- Instruct patients on proper collection procedures for urine collection, stool collection, and other miscellaneous collections
- Correctly prepare and process samples for testing including receiving, verifying, packaging, and sending to other labs via courier
- Correctly follow laboratory procedures for identifying the patient and labeling specimens accurately and completely
- Register patients by collecting and verifying patient, guarantor, and insurance information. Accurately and completely place orders in the LIS
- Order supplies as needed and notify appropriate individual when supplies are low. Distribute supplies to the appropriate areas
- Greet patients and family in a friendly manner. Answer phone promptly, professionally
- Assist laboratory technologists / technicians with screening / triaging calls and providing accurate and timely lab results to physicians and patients
- Respond immediately and appropriately to emergency situations. Able to be flexible and rotate when necessary
Why Hillsdale Hospital
Hillsdale Hospital is dedicated to excellence in healthcare community service, continued improvement, and respect for human life. We manage the health needs of our local community through compassionate and highly skilled care in our clean, safe, healing environment.
Additionally, Hillsdale Hospital is a Detroit Free Press Top Workplace, and a USA Today Top Workplaces!
Equal Opportunity Employer
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Hillsdale Community Health Center