Laboratory Manager

Establishes a therapeutic presence by using people-centered team skills of differentiation, compassionate listening, and knowledge of the change/transition process in situations involving emotions, life/death transition, and/or conflict. Must have excellent interpersonal skills and the ability to meet and communicate verbally with the public in a positive and meaningful way and be able to work at a fast pace while remaining in control with the situation being dealt with.

Overview:

Employer Paid Benefit Premiums for You & Your Family!! Medical, Dental & Vision.

 

Definition of Position: 

The Clinical Laboratory Manager directs, develops, implements and controls the operations of the Clinical Laboratory Services.  Maintains qualified laboratory staff and ensures that adequate staffing needs are met.   Provides training for laboratory staff where necessary.  Maintains Quality Control, instrument and laboratory operational records.  Performs phlebotomy and technical duties as needed. Manages and maintains the Laboratory Information System.  Performs technical duties providing laboratory results and phlebotomy specimen collection services.  Acts as a client service representative to patients and provider offices.

Responsibilities:

Professionalism

• Represents GSHCS in a professional manner to patients, providers, visitors and/or other staff members while performing job duties, as evidenced by appropriate language, dress, and conduct.
• Participates in the Performance Improvement process. Maintains quality and efficiency standards as set by supervisor and makes recommendations for improvements.
• Participate in activities that promote professional growth and self-development. Attend pertinent in-services, departmental and other meetings as requested by supervisor.
• Adheres to GSHCS standards for timeliness and dependability.

 

Problem Solving/Critical Thinking

• Identifies work-related problems with possible solutions and implements solution(s) when appropriate.
• Maintains a constant awareness of the legal aspects of position and demonstrates this in decisions related to job performance issues.
• Procedures, Processes, Skills, and Therapies.
• Maintains an in-depth knowledge of principles, practices, standards, and techniques and demonstrates knowledge in accordance with GSHCS policies and procedures.

 

Safety

• Maintains and demonstrates a thorough knowledge of departmental safety policies and procedures as they pertain to the job, including the fire and disaster plans.
• Maintains a safe environment for patients, guests, and staff.
• Maintains confidentially and assures protected health information and other sensitive information are managed appropriately.

 

Teamwork

• Must be able to supervisor others and plan, organize and implement activities. Maintains cooperative and collaborative relations with fellow employees, physicians, patients, other customers and business contacts.
• Supports GSHCS’s vision, values, success factors, and interaction agreements.

 

Team Performance

• Establishes and meets goals, plans & timetables.
• Represents the physical therapy department in working as part of GSHCS team.
• Keeps Sr. Director of Ancillary, management, colleagues & stakeholders informed about work status, problems, and issues.
• Represents GSHCS with business partners & customers.

 

Communications

• Must have excellent interpersonal skills and the ability to meet and communicate verbally with the public in a positive and meaningful way and be able to work at a fast pace while remaining in control with the situation being dealt with.
• Able to utilize written communication effectively.

 Healing Health Care

• Establishes a therapeutic presence by using people-centered team skills of differentiation, compassionate listening, and knowledge of the change/transition process in situations involving emotions, life/death transition, and/or conflict.
• Promote healing by maintaining a peaceful, orderly and clean environment.

 

Additionally

• The employee supports the hospital mission, vision, values, policies, and procedures.
• Participates in required education for DNV programs as applicable to position (reference program education curriculum).
• Performs other related duties as assigned.

Qualifications:

Education

 

Required: Bachelor of Science degree in medical clinical sciences.

 

Licenses/ certifications/ registrations

 

Required: Medical laboratory scientist license

 

Preferred: Certification in EVS specialty areas and/or bachelor’s or master’s degree in a related field. 

     

Experience

 

Required: Previous administrative/supervisory experience in a clinical laboratory or similar institution. A working knowledge of evidenced based medical clinical laboratory guidelines.  Enthusiasm for business development and expanding opportunities, ensuring ongoing regulatory compliance, desire to achieve high standards of success within the organization.

 

 

Physical Requirements:

The physical and sensory functions described below are essential to the successful performance of this position. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. The position requires sufficient auditory ability to detect and respond to various sounds, including patient alarms and verbal communication. Clear and effective communication is essential, as is the ability to interact with patients, families, and healthcare team members. Visual acuity is necessary for observing patient conditions, reading documentation and monitors, and distinguishing colors for clinical purposes, such as identifying medications or safety indicators. Tactile perception is also important for assessing physical characteristics such as temperature, size, shape, or texture during patient care. Motor coordination is required for reaching, grasping, handling, and performing fine motor tasks necessary for the use of medical equipment and procedures. The position also involves occasional stooping, kneeling, crouching, or crawling when assisting patients or accessing equipment. Walking and standing are typically continuous throughout the shift. The role requires the ability to lift to 50 pounds independently and involves frequent pushing, pulling, carrying, or repositioning of objects or patients weighing up to 25 pounds. There may also be occasional lifting or transferring of individuals weighing over 100 pounds, with the expectation that appropriate lifting techniques, mechanical aids, or team assistance will be used to ensure safety. May to sit for long periods of time.

 

Working Conditions:

This position is performed primarily in an indoor healthcare environment, such as a hospital, clinic, or long-term care facility. While the work setting is protected from outdoor weather conditions, it may be subject to variable indoor temperatures. The role involves frequent exposure to infectious and contagious diseases, hazardous materials, and medical equipment, with the expectation that all staff follow appropriate safety protocols and utilize personal protective equipment (PPE) as required. The health care environment can be fast-paced and unpredictable, requiring the ability to respond quickly to changing circumstances, including high-pressure or emergency situations. The work setting also involves multiple simultaneous demands and varying levels of noise due to medical equipment, staff activity, and patient needs.