Laboratory Admin Assistant Intermediate

Join our team as a Laboratory Admin Assistant Intermediate and play a vital role in supporting daily laboratory operations. In this position, you will provide administrative and clerical support to ensure efficient workflow, accurate documentation, and exceptional service to internal and external customers. Responsibilities include managing correspondence, scheduling, maintaining records, coordinating office activities, supporting laboratory staff, and assisting with data entry and reporting.

The ideal candidate is organized, detail-oriented, and able to manage multiple priorities in a fast-paced healthcare environment. Strong communication, customer service, and computer skills are essential, along with the ability to maintain confidentiality and work collaboratively with multidisciplinary teams.

If you are a proactive professional who enjoys supporting operational excellence and contributing to quality patient care behind the scenes, we encourage you to apply and grow your career with us.

Purpose:

Under general supervision, provides varied administrative support to a department, a group of professionals or multiple departments.

Responsibilities:

• Under general direction, provides varied administrative support to a department or group of professionals. Maintains supervisor's calendar (i.e., proactively schedules meetings on supervisor's behalf, makes recommendations for large meeting venues and catering, takes leadership role to ensure meetings flow smoothly.Composes routine, general, and unique/independent correspondence (i.e., sends more than standard emails, begins to modify content of email on behalf of department head, reads and answers correspondence.
• Collects, compiles, and analyzes moderately complex data and information. Composes straightforward written descriptions of results. Researches, drafts, and/or abstracts reports (i.e., conduct initial research to gather information for Supervisor regarding topic of interest. Assists supervisor and department with presentations (i.e., provides content editing/content recommendations in addition to standard proofing. Reviews administrative procedures and interprets them for employees.
• Maintains various accounting and budgetary records (i.e., completes expense reports. May make travel arrangements. May also perform all responsibilities of an Administrative Assistant - Associate: Performs routine clerical functions, such as copying, sorting, filing, and typing. Sets up and maintains varied office files, logs, and records office activities. Orders office supplies and maintains office equipment. Answers, screens, and routes incoming calls and messages. Responds to routine questions. Greets, screens, and directs visitors to appropriate staff member.
• May assist with processing of specimens and/or packaging specimens according to testing specifications. May assist in the collection of specimens according to established procedures.
• Receive, triage, and accession patient materials (specimens, slides, paraffin blocks into laboratory information system (LIS, adhering to turn around-time deadlines to ensure timely patient results.
• Checks patient records for accuracy and completeness, taking corrective steps as necessary.
• Review patient records to determine appropriate consultative pathologist and/or laboratory.
• Determine patient insurance status and source of consultation to ensure appropriate billing.
• Transcribe diagnosis and other clinical information into LIS. Make corrections and edits to reports as per pathologist instruction.
• Participate in training of new staff members.

High school diploma or equivalent. 3 years administrative experience preferred. Ability to perform advanced functions in word processing, electronic mail/calendar, spreadsheet, presentation and database software. Ability to use applicable MS Suite products. Working knowledge of business processes and procedures. Knowledge of basic accounting and financial principles and functions. Ability to analyze data and use basic reasoning skills.

Licensure, Certifications, and Clearances:

UPMC is an Equal Opportunity Employer/Disability/Veteran