Labor Relations Business Partner Senior

Duties and Responsibilities

Essential Functions:

• Partners and consults regularly with assigned leaders to discuss deliverables, departmental concerns, and development opportunities that will support the business objectives in terms of recruitment, employee and labor relations, training and development.
• Provides Human Resources and Labor Relations guidance to management regarding employee and labor relations issues, ensuring alignment with Chambersburg Hospital goals. Works closely with management and employees to improve work relationships, boost morale, and increase engagement and retention.
• Analyzes trends and metrics for the hospital, contributing to the development of solutions, programs, and policies consistent with the applicable collective bargaining agreement.
• Ensures that all labor relations activities adhere to the specified terms of any collective bargaining agreement.
• Manages and resolves labor relations issues by conducting thorough, objective investigations with accurate documentation. Collaborates with legal counsel as needed.
• Participates in contract negotiations, grievance and arbitration processes, and maintain effective union relations in accordance with the CBA and in coordination with Labor Counsel.
• Provides primary support to leadership in administering employee opinion surveys and developing corresponding action plans.
• Delivers timely, balanced solutions to HR issues that meet managers' needs while upholding the organization's strategic interests and CBA integrity.
• Keeps Labor Relations Director informed of training or leadership coaching needs and supports the development and implementation of these initiatives. Provides training and information to management on key HR leadership topics such as performance evaluations, counseling techniques, and proper incident documentation.
• Reviews organizational data from sources like exit interviews and manager-employee interactions, identifying opportunities for improvement and sharing insights with the HR Labor Relations Director.
• Manages the Unemployment Compensation process, ensuring timely and accurate responses to UC information requests. Collaborates with any Third Party Administrators (TPA) and legal counsel to prepare for UC hearings as necessary.
• Leads HR support and preparation of HR information related to regulatory surveys, entity orientation, employee file reviews, and similar requests.
• Provides input and feedback on HR and Labor Relations strategy informed by best practice as well as local culture and precedent.

Common Expectations:

• Maintains established policies and procedures, objectives, quality assessment and safety standards.
• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.